Arpit Dhull
Ermington,NSW
Summary
Professional Summary :
Accomplished and goal driven executive offering more than 7 years experience with management, and tactical business leadership. Offers expertise spanning business administration and change management, achieving optimal results with competent planing, organisation and solution oriented approach while driving business growth, profitability and startegic alliances. Diplomatic leader and analytical thinker able to inspire and cultivate productive working relationships with employees and partners.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Operations Manager
LEADER SECURITY
Gungahlin, ACT
09.2020 - 10.2022
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Collaborated cross-functionally to refine procedures, devise best practices and worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Advanced productivity KPIs for staff's performance targets, with regular reporting to senior management.
- Worked with internal and external stakeholders to improve and streamline project(s) strategy, planning and delivery.
- Managed budgets and prepared financial reports for clients billing purposes.
- Provided direction and guidance to internal teams in order to achieve targets in timely manner.
- Used TrackTIK and Easyemployer to analyze staff data, guaranteeing efficient and defect-free operations within business.
Introduced new methods, practices and systems to reduce turnaround time and increased profit by streamlining operations.
Site Supervisor - Security
AUSTRALIAN INSTITUTE OF SPORT
Bruce, ACT
12.2019 - 09.2020
- Supported, directed, and co-ordinated medium sized security team and maintained effective working relationships with co-workers, visiting contractors and general public.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Provided guidance to security staff to act as the first responders in case of any incidents or diverse situations.
- Developed shift operations report and safety reports in Gallagher and wilson security WORS system.
- Saved 10% expenses in consulting fees by implementing new security policies.
- Meticulously monitored and guide the behavior of people onsite and in places.
Site Supervisor - Security Operations
AUSTRALIAN NATIONAL UNIVERSITY
Acton, ACT
05.2019 - 12.2019
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Effectively managed team of 28 on duty security officers.
Handled critical alarm protocols and issued staff access-cards and provide visitor customer service, direction, and information. - Fastidiously monitored control room technical systems and equipment including entire campus via CCTV surveillance.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions via Wilson Occurrence Reporting system.
- Assisted managers in HR with interviewing and selecting new security officers.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Worked with personnel and managers to meet strict timelines.
Resolved issues among team members to keep employees on task. - Provided onsite training to help develop employee skills.
Store Manager
7-ELEVEN
GIRALANG, ACT
03.2018 - 09.2019
- Continuously met franchisee standards, safety procedures and key performance indicators.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
International Operations Coordinator
SPARTAN SPORTING GOODS
Mosman, NSW
04.2016 - 11.2017
- Managed inventory levels at warehousing locations and processing facilities. Coordinate internal transfer of stock as required.
- Effectively liaised with customers and management to ensure seamless operations.
- Capably completed payroll functions, rosters and time sheets using computer applications for database management including DATAPEL warehouse management system and Microsoft Excel to create and maintain stock inventory.
- Evaluated suppliers to maintain cost controls and improve operations. Monitored online orders and international deliveries.
- Successfully increased in-store sales by 20 per cent by curating campaigns and projects aimed at attracting new customers.
- Provided direction and guidance to internal teams in order to achieve targets.
Education
Master of Business Administration -
University of Technology
03.2016 - 06.2018
Master of Engineering Management -
University of Technology Sydney
03.2016 - 06.2018
Bachelor of Technology - Automobiles
Manav Rachna International University
07.2009 - 03.2013
Skills
Leadership
Decision- Making
Conflict management
Budget Development
Deadline-Oriented
Excellent Communications Skills
Critical Thinking Skills
Inventory management
Teamwork And Adaptability
Business Management
Additional Information
- 2. Available upon request.
Timeline
Operations Manager
LEADER SECURITY
09.2020 - 10.2022
Site Supervisor - Security
AUSTRALIAN INSTITUTE OF SPORT
12.2019 - 09.2020
Site Supervisor - Security Operations
AUSTRALIAN NATIONAL UNIVERSITY
05.2019 - 12.2019
Store Manager
7-ELEVEN
03.2018 - 09.2019
International Operations Coordinator
SPARTAN SPORTING GOODS
04.2016 - 11.2017
Master of Business Administration -
University of Technology
03.2016 - 06.2018
Master of Engineering Management -
University of Technology Sydney
03.2016 - 06.2018
Bachelor of Technology - Automobiles
Manav Rachna International University
07.2009 - 03.2013