Summary
Overview
Work History
Education
Skills
Timeline

Nicholas Khristi

Westmead,NSW

Summary

Adept at project management and photography services, I enhanced client satisfaction and business profitability through strategic decision-making and effective problem-solving. At Experimac, I spearheaded initiatives that fostered customer loyalty and operational efficiency, demonstrating exceptional multitasking abilities and a results-driven approach.

Overview

16
16
years of professional experience

Work History

Freelancer - Digital Media Production

Self Employed Photographer, Videographer & Editor
11.2023 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.

Technical Support Officer

Westmead Education Conference Centre
06.2019 - 11.2023
  • Implemented security measures to safeguard sensitive information and protect against cyber threats.
  • Mentored junior team members, fostering professional growth and improving team dynamics.
  • Created effective solutions for recurring issues, preventing future occurrences of similar problems.
  • Monitored system performance indicators to proactively identify potential issues before they escalated.
  • Established strong relationships with key stakeholders within the organization through clear communication and reliable assistance.
  • Assisted in the development of customized applications tailored to meet specific business requirements.
  • Effectively managed priorities while balancing competing demands from internal users.

Apple Repair, Buy, Sell - Franchise Owner

Experimac (FL, USA Based)
Liverpool, NSW
02.2018 - 06.2019
  • Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.

Audio Visual Operator

RPA Hospital, SLHD
03.2008 - 05.2018
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

Education

Diploma - IT & Media Technologies

Diploma Digital Media, TAFE NSW
06.2013
  • Professional Development Studies: Apple technologies and Business operations.


United Franchise Group

2121 Vista Pkwy, West Palm Beach, FL 33411, United States

Skills

  • Customer Support
  • Project Management
  • Virtual Assistance
  • Proficient in [Software]
  • Video Editing
  • Photography Services
  • Problem-Solving
  • Decision-Making

Timeline

Freelancer - Digital Media Production - Self Employed Photographer, Videographer & Editor
11.2023 - Current
Technical Support Officer - Westmead Education Conference Centre
06.2019 - 11.2023
Apple Repair, Buy, Sell - Franchise Owner - Experimac (FL, USA Based)
02.2018 - 06.2019
Audio Visual Operator - RPA Hospital, SLHD
03.2008 - 05.2018
Diploma Digital Media - Diploma, IT & Media Technologies
Nicholas Khristi