Arshdeep Kaur
Craigieburn,VIC
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Restaurant Brands
04.2022 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Customer Service Representative
Retail Store
02.2019 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Advance Diploma in Commercial Cookery - Commercial Cookery
Acumen Institute of Education Australia
55 Swanston Street08.2023
High School Diploma -
Acumen Institute of Education Australia
55 Swanston St08.2021
No Degree - Hospitality
Acumen Institution of Australia
55 Swanston St Melbourne02.2021
Skills
- Product Merchandising
- Customer Complaint Resolution
- Merchandise Restocking
- Guest Services
- Cash Handling
- Drawer Management
- Customer Service
- Retail Merchandising
- Customer Satisfaction
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Cashier
Restaurant Brands
04.2022 - 12.2022
Customer Service Representative
Retail Store
02.2019 - 11.2021
Advance Diploma in Commercial Cookery - Commercial Cookery
Acumen Institute of Education Australia
High School Diploma -
Acumen Institute of Education Australia
No Degree - Hospitality
Acumen Institution of Australia
Similar Profiles
Berend GroblerBerend Grobler
<ul> <li>Directed operations for KFC and Pizza Hut across New Zealand from August 2015 to present.</li> <li>Led new store design and openings, enhancing brand presence and customer experience.</li> <li>Organized annual conferences, fostering team collaboration and brand engagement.</li> <li>Managed large teams, driving culture change and operational excellence.</li> <li>Cultivated relationships with key stakeholders, including internal teams and franchisees.</li> <li>Developed strategic initiatives for labor and succession planning to ensure stability.</li> <li>Ensured consistent delivery of high-quality operations across all locations.</li> </ul> at Restaurant Brands<ul> <li>Directed operations for KFC and Pizza Hut across New Zealand from August 2015 to present.</li> <li>Led new store design and openings, enhancing brand presence and customer experience.</li> <li>Organized annual conferences, fostering team collaboration and brand engagement.</li> <li>Managed large teams, driving culture change and operational excellence.</li> <li>Cultivated relationships with key stakeholders, including internal teams and franchisees.</li> <li>Developed strategic initiatives for labor and succession planning to ensure stability.</li> <li>Ensured consistent delivery of high-quality operations across all locations.</li> </ul> at Restaurant Brands
FUAD BALOCH, PhDFUAD BALOCH, PhD
Technology Director (KFC, Pizza Hut, CJ, TB) at Restaurant BrandsTechnology Director (KFC, Pizza Hut, CJ, TB) at Restaurant Brands
Uriel MartínUriel Martín
Work References at Restaurant BrandsWork References at Restaurant Brands
Keshav DhamijaKeshav Dhamija
Truck Driver at Xtreme FreightTruck Driver at Xtreme Freight
ADINANE R. MOHAMEDADINANE R. MOHAMED
Caulker at Select SealantsCaulker at Select Sealants