Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
ARTURO LAFFERTTE Permanent Resident

ARTURO LAFFERTTE Permanent Resident

Newcastle

Summary

Experienced social worker with expertise in social and mental health management, advocating for individuals' social rights. Skilled in teamwork, developing tailored intervention plans, supporting marginalized families, and promoting well-being across diverse backgrounds. Proficient in navigating government services and prioritizing organizational comfort and integrity. Known for being personable, proactive, and delivering exceptional client care in high-demand environments. Also, proficient Administrative Assistant adept at anticipating needs, problem-solving, schedule development, and delivering excellent customer service and conflict resolution.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Care Worker at Australian Unity

Australian Unity
05.2024 - 12.2024
  • Daily Living Support: Care workers assist with everyday activities like meal preparation, laundry, and basic cleaning to ensure the client's living space is comfortable and organized.
  • Transportation: Care workers often help clients get to appointments, leisure activities, and shopping, providing transportation and companionship.
  • Emotional and Social Support: Care workers also offer emotional support, plan engaging activities, and collaborate with healthcare professionals to meet the emotional and practical needs of clients.

Citizen Participation in Public Management

Ministry of Public Works Chile
06.2017 - 05.2019
  • Company Overview: Chile's Law 20,500 guarantees citizens' rights to participate in the country's policies, plans, programs, and actions. The Ministry of Public Works (MOP) regards citizen participation as a collaborative process, involving both the government and citizens in identifying and discussing infrastructure projects related to connectivity, territorial protection, public buildings, water resources, and solutions. This process emphasizes creating opportunities for reflection and collective dialogue to actively involve citizens.
  • Developed effective communication strategies to engage diverse audiences in public management initiatives.
  • Chile's Law 20,500 guarantees citizens' rights to participate in the country's policies, plans, programs, and actions. The Ministry of Public Works (MOP) regards citizen participation as a collaborative process, involving both the government and citizens in identifying and discussing infrastructure projects related to connectivity, territorial protection, public buildings, water resources, and solutions. This process emphasizes creating opportunities for reflection and collective dialogue to actively involve citizens.

Social worker in Psychiatric Hospital

Ministry Of Public Health Of Chile
05.2012 - 05.2017
  • Implemented a management model within Social Work aimed at enhancing mental health care by identifying and addressing factors contributing to inadequate quality of life in the intervention sector. This model, developed through participatory processes involving users, family members, clinical teams, and managers, establishes criteria and quality standards to enhance ambulatory health responses and mitigate disparities within the sector.
  • Enhanced client well-being through comprehensive assessments and the development of personalized intervention plans.
  • Cultivated and maintained courteous and productive working relationships.
  • Coordinated with external healthcare professionals to ensure the delivery of high-quality, person-centered care.

Education

Certificate 3 in English As An Additional Language - English-as-a-Second-Language Education

The Adult Migrant English Program (AMEP)
TAFE NSW
01-2023

Diploma in Organizational Welfare Management -

The Pontifical Catholic University of Chile
05.2012

Bachelor And Graduate in Social Work - Empowerment of People And Communities

Andrés Bello National University
04.2012

Skills

  • Reliability
  • Continuous Improvement
  • Teamwork skills
  • Initiative and Problem-solving Abilities
  • Microsoft Office
  • Critical Thinking
  • Multitasking and Time Management
  • Effective Communication
  • Computer Skills
  • Environmental Caretaker

Personal Information

  • Date of Birth: 01/31/85
  • Australian Driver License
  • Nationality: Chilean

Certification


  • First Aid Training Courses, Sydney, Australia, 2024
  • PAYROLL, HR human resources training, Chile, 2019.
  • Integrated Health Services Networks, Ministry of Public Health Chile, 2017.
  • Ethics and Social Responsibility in the Company, Pontifical Catholic University of Chile, 2014.




Languages

Spanish
Native or Bilingual

Timeline

Care Worker at Australian Unity

Australian Unity
05.2024 - 12.2024

Citizen Participation in Public Management

Ministry of Public Works Chile
06.2017 - 05.2019

Social worker in Psychiatric Hospital

Ministry Of Public Health Of Chile
05.2012 - 05.2017

Bachelor And Graduate in Social Work - Empowerment of People And Communities

Andrés Bello National University

Certificate 3 in English As An Additional Language - English-as-a-Second-Language Education

The Adult Migrant English Program (AMEP)

Diploma in Organizational Welfare Management -

The Pontifical Catholic University of Chile

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ARTURO LAFFERTTE Permanent Resident