Arunakumara (Aruna) Gamhewage Ranathunga
Craigieburn,Australia
Summary
Dynamic sales professional with a proven track record at Lacoste, excelling in customer service and relationship management. Recognized for enhancing brand visibility through effective merchandising and achieving sales targets. Strong problem-solving abilities and attention to detail drive customer satisfaction and loyalty. Committed to fostering engaging shopping experiences.
Overview
7
7
years of professional experience
Work History
Casual Sales Assistant
Lacoste
Essendon, VIC
11.2023 - Current
- Assisted customers in selecting Lacoste products and provided personalized style recommendations.
- Maintained inventory accuracy through regular stock checks and timely replenishment.
- Processed transactions efficiently using point-of-sale systems and payment processing tools.
- Organized merchandise displays to enhance shopping experiences and increase brand visibility.
- Collaborated with team members to cultivate a welcoming and engaging store atmosphere.
- Addressed customer inquiries and resolved issues promptly to uphold satisfaction levels.
- Fostered relationships with customers to expand the client base and retain loyalty.
- Monitored stock levels to facilitate timely restocking and optimal shelf organization.
Mathematics Tutor
Self-Employed
Melbourne, VIC
01.2022 - 12.2025
- Identified children's strengths and challenges in mathematics, adjusting lesson plans accordingly.
- Provided targeted assistance to students struggling with specific mathematical concepts.
- Fostered renewed interest in mathematics among students through engaging instruction.
- Observed significant improvement in student grades across all areas of mathematics.
- Conducted personalised tutoring sessions to deepen mathematical comprehension.
- Created tailored lesson plans to accommodate various student learning styles.
Customer Service Worker
Nene Chicken
03.2022 - 06.2022
- Serve customers and assist with customer queries.
- Stock ingredients and equipment.
Maintenance Worker
Note Printing Australia
07.2019 - 07.2019
- Worked as a maintenance worker to observe and learn about the various machines as well as electrical components in several machines that are a part of the banknote production process.
- Assist in problem-solving tasks when machines encounter errors.
- Observe and learn about various industry-level mechanical and electrical components.
- Assist in machine mechanical repairs and installations.
- Company-wide recognition of workplace skills
- Company article written about completed tasks and my skills utilised throughout the workplace.
Education
Bachelor of Design - Mechanical Systems
The University of Melbourne
Parkville, VIC12-2025
Victorian Certificate of Education (VCE) -
Gladstone Park Secondary College
Gladstone Park, VIC12-2021
Master of Mechanical Engineering - Specialisation in Business
The University of Melbourne
Parkville, VICSkills
- Point of Sale (POS) & Cash Handling
- Customer Relationship Management (CRM)
- Inventory Control & Stock Management
- Visual Merchandising & Display
- Sales Targets & Upselling
- Conflict Resolution
- Loss Prevention
- Store Opening & Closing Procedures
- Team Collaboration & Training
- Time Management & Prioritization
- Problem Solving & Analysis
- Microsoft Office Proficiency
Hobbies and Interests
- Cars
- Making Music
- Reading
- Technology
- Table Tennis
- Swimming
Timeline
Casual Sales Assistant
Lacoste
11.2023 - Current
Customer Service Worker
Nene Chicken
03.2022 - 06.2022
Mathematics Tutor
Self-Employed
01.2022 - 12.2025
Maintenance Worker
Note Printing Australia
07.2019 - 07.2019
Bachelor of Design - Mechanical Systems
The University of Melbourne
Victorian Certificate of Education (VCE) -
Gladstone Park Secondary College
Master of Mechanical Engineering - Specialisation in Business
The University of Melbourne