ARYA BHATT
Adelaide,SA
Summary
I'm a driven student that is interested in networking and cybersecurity. Working in an IT store and taking on personal projects have given me invaluable knowledge and real-world experience. My enthusiasm for the industry has been fueled by these experiences, and I'm always looking for new challenges to advance my knowledge and abilities.
Overview
9
9
years of professional experience
Work History
Volunteer Experience/Community Service Volunteer
BAPS Non-Profit
Adelaide, SA
04.2015 - Current
- Helping management departments at BAPS, teaching, presenting to boys in between the age of 13- 17
- Weekly administration of religious youth seminars and running practical workshops for youths.
- Help planning projects such as cultural performances, sports days, and outings for the youth during the year.
- Mentoring
- Effective team working
- Ability to work quickly in the case of urgency
- Public Speaking
- Trained to do crowd control and attend the audiences that come to the temple and introducing/showing them around.
- Built and maintained effective relationships with peers and upper management.
Customer Service Officer
Adelaide Pc Repairs
Adelaide, Australia
03.2020 - 10.2020
- Handled a range of computer-related problems with great customer care and technical help, both in person and over the phone.
- Supervised the installation of hardware and software on laptops and PCs, making sure the systems were operational and fully optimized.
- Helped clients recover lost or corrupted files, provided advice on data protection procedures, and assisted with data recovery.
- Performed computer and laptop diagnostics, locating and effectively fixing hardware and software issues.
- Installed hardware components, upgraded components, and replaced screens to increase device performance.
- Constructed customized PCs, modifying specs to suit the needs and preferences of customers.
- Used analytical abilities to identify and fix complicated technical problems, guaranteeing client satisfaction.
- Developed and strengthened client relationships by providing efficient and knowledgeable support.
- Verified that information in the computer system was up-to-date and accurate.
- Managed quality communication, customer support, and product representation for each client.
Education
Diploma of Information Technology -
University of South Australia
Adelaide, SA05.2024
High School Diploma -
The Heights School
Adelaide, SA11.2022
Skills
- Technical Support
- Application installations
- Hardware Installation
- Computer Diagnostics
- Component Replacement
- Technical Troubleshooting
- Troubleshooting and diagnostics
- Data Recovery
- Software configuration
- Computer maintenance
References
- MISHANK PATEL, Curricular Head at BAPS non-profit organization, 0433 260 920
- KETAN BHATT, Store Owner and Manager at Adelaide Pc Repairs, 0416 140 000
- ADRIAN DURAN, Team Leader at Datacom, 0401 596 463
Timeline
Customer Service Officer
Adelaide Pc Repairs
03.2020 - 10.2020
Volunteer Experience/Community Service Volunteer
BAPS Non-Profit
04.2015 - Current
Diploma of Information Technology -
University of South Australia
High School Diploma -
The Heights School
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