Arzoo Tyagi
Canberra,ACT
Summary
I am a hard-working person who is highly motivated, trustworthy, and versatile. The attributes that I bring to a workplace are my integrity, hard-working nature, and enthusiasm for all tasks. I am highly organized with the ability to take initiatives as required to the standards of operation and to make sure the operations run smoothly. Other attributes include:
• Excellent listening and communication skills
• Demonstrated initiative and self-direction.
• Excellent problem-solving capabilities
• Ability to learn and perform tasks quickly.
• Punctuality and reliability.
Overview
6
6
years of professional experience
Work History
Childcare Educator
Lollipop childcare centre
Woden, ACT
01.2022 - 02.2024
- Provided educational and developmental activities for children aged 0-2 years old in accordance with curriculum standards.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Communicated with children's parents and guardians about daily activities, behaviors, and problems.
- Developed lesson plans that were stimulating and engaging for the children.
Customer Service Sales Representative
Bakers delight
Conder, ACt
03.2018 - 09.2021
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Provided accurate information about products and services.
- Built sustainable relationships with customers through open communication.
- Identified potential opportunities to upsell products or services.
- Suggested additional products or services that may benefit the customer's needs.
- Recognized potential areas needing improvement in the customer service process.
- Listened to customer needs to identify and recommend best products and services.
Education
MBA - Business Administration And Management
Kurukshetra University
India02-2015
Some College (No Degree) - Childcare Certificate 3
MRT College Australia
AustraliaSkills
- Classroom Management
- Lesson Planning
- Student Engagement
- Food preparation and service
- Behavior Management
- Verbal and written communication
- Payment Processing
- First aid and CPR
- Activity Planning
- Interpersonal and written communication
- Excellent communication skills
- CPR and First Aid
- Strong Work Ethic
- Positive Role Model
- Progress Reporting
- Reliable
- Supply Management
- Social Skills Development
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Affiliations
• Participated in the Fashion Parade in UNIVERSUMM’ 15 held in KUK.
• Participate and win a Prize in DEGEBRATION’ 17 held in KUK.
• Participated in SPORTS and QUIZ COMPETITION held at school level.
Timeline
Childcare Educator
Lollipop childcare centre
01.2022 - 02.2024
Customer Service Sales Representative
Bakers delight
03.2018 - 09.2021
MBA - Business Administration And Management
Kurukshetra University
Some College (No Degree) - Childcare Certificate 3
MRT College Australia
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