Asad Ali
Gladstone Park,VIC
Summary
Goal-oriented sales assistant with expertise in relationship management and customer service. Proven ability to drive customer satisfaction and retention through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Assistant
SLF Realty Pty Ltd
Gladstone Park, Victoria
02.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered customer service by addressing inquiries, resolving issues, and responding to complaints promptly to ensure customer satisfaction.
- Provided customers with details on ongoing promotions and discounts available.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Cultivated relationships with customers, contributing to customer retention and business expansion.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed customer payments using cash, check, and credit card transactions.
- Coordinated open house events, managing visitor registrations to enhance attendee experience.
- Assisted clients in property viewings and provided relevant information.
- Scheduled appointments for agents and handled customer inquiries promptly.
- Maintained property listings on various real estate platforms.
- Supported marketing efforts with social media posts and promotional materials.
- Organized client files and ensured accurate record-keeping procedures.
- Collaborated with team members to streamline office operations and workflows.
- Conducted market research to stay updated on real estate trends and pricing.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
Education
Graduate Diploma - Civil Construction Design
Oceania Polytechnic Institute of Education
Melbourne, VIC08-2025
Skills
- Sales expertise
- Sales strategies
- Sales target achievement
- Customer service
- Relationship management
- Brand representation
- Order fulfillment
- Transaction processing
- Market research
- Market trends
- Product pricing
- Social media engagement
- Complex Problem-solving
- Software proficiency
- Documentation and reporting
- Team collaboration
- Team assistance
- Goal oriented
- Time management
- Critical thinking
- Engaging with diverse customers
- Customer loyalty
- Verbal communication
- Excellent communication
- Communication techniques
- Email communication
- Excellent communication
- Email communication
Additional Information
- Full working rights
- Full Australian Driving License
- Clean Police record
Timeline
Sales Assistant
SLF Realty Pty Ltd
02.2024 - Current
Graduate Diploma - Civil Construction Design
Oceania Polytechnic Institute of Education