Asanka Munasinghe
Glen Waverley,Australia
Summary
Customer-focused Lead Consultant with 20+ years of leadership experience in project management and improvement-based delivery. Proven expertise in facilitating business change, driving customer satisfaction, and bridging the gap between business and technology. Adept at managing cross-functional teams, Agile delivery, and aligning business objectives with technical solutions.
Overview
19
19
years of professional experience
Work History
Program Delivery Lead
Toyota Motor Corporation Australia
05.2023 - Current
- Leading the end-to-end delivery of People & Culture portfolio initiatives, ensuring strategic alignment, stakeholder engagement, and seamless execution, managing a $5M+ budget
- Currently delivering a SaaS Flexible Benefits Platform with seamless integrations to Workday, Reward Gateway, Medibank, Payroll, and ServiceNow, overseeing a $1.4M budget to enhance employee benefits management and user experience
- Successfully deployed SaaS TRAK LMS, Azure Data Warehouse, and PowerBI Reporting across 300 Toyota and 30 Lexus dealerships, managing a $1.2M budget and leading change management & communications to improve training and engagement
- Collaborated with senior stakeholders to design tailored communication plans, including training programs, workshops, and digital resources, to drive user engagement and minimise resistance to change
- Developed business cases to secure executive funding for key programs, ensuring alignment with corporate objectives and ROI
- Led vendor evaluation, RFP development, and contract negotiations for strategic procurement, optimising program investments
- Managing the P&C Technology budget, overseeing financial planning, forecasting, and expenditure to drive cost-effective technology initiatives
Senior Project Manager (Baseline Cleared)
Telstra Health
03.2020 - 04.2023
- Led the technical delivery of 1800RESPECT, integrating Salesforce CRM and Genesys Contact Center solutions with EUD devices under strict timelines, managing a $2M+ budget
- Managed Cloud Transformation (Azure) and Digital Automation of Telstra Health’s Hospital Electronic Medical Record (EMR) solution, enhancing healthcare data accessibility, with a $1.5M budget
- Implemented the SAFE framework across multiple business units, collaborating with delivery teams for streamlined execution
- Delivered digital, business intelligence, and integration projects for the National Cancer Screening Registry (NCSR), improving data quality and automation, overseeing a $1M+ budget
- Accountable for quarterly planning and product roadmaps, working closely with Product Managers to align strategic priorities
- Established delivery rhythms and standardised practices, driving efficiency gains during the COVID-19 transition
Delivery Lead
Medibank
12.2016 - 03.2020
- Managed the $10M+ Claims Assessment Engine program, ensuring continuous claims processing for 3.8M members and providers
- Led the technical delivery of Government Reforms for Private Health Insurance, impacting core systems, digital channels, marketing, and compliance reporting
- Directed a cross-functional team of 20+ professionals, including Scrum Masters, Architects, Developers, BAs, Testers, and DevOps consultants
- Delivered IT enhancements in collaboration with business units, ensuring projects met scope, budget, and quality benchmarks
- Oversaw project governance, financial management, risk mitigation, and Agile delivery to maintain seamless execution
- Coaching, driving and facilitating sustainable high performance in application delivery teams
Solution Architect
Medibank
01.2014 - 12.2016
Senior Business Analyst
UXC Professional Solutions
01.2011 - 12.2014
Technical Business Consultant
Siemens Australia
01.2009 - 12.2010
Software Engineer (NV1 Cleared)
BAE Systems Australia
01.2006 - 12.2009
Education
Bachelor of Computer Systems Engineering (Hons) -
Monash University
01.2006
Agile Project Management -
APMG AgilePM, PM-Partners
01.2016
Skills
- Executive Program & Delivery Management (Agile/SAFe, PRINCE2, Waterfall)
- Cross-Functional Leadership & Stakeholder Engagement
- Risk & Compliance Management
- Budget & Financial Oversight ($5M)
- Enterprise-Wide Strategy & Change Management
- Business Cases & Vendor Negotiations
- Process Optimisation & Digital Transformation
- Project Governance & Quality Assurance
- Methodologies: Agile/SAFe, Waterfall, PRINCE2, Scrum, Kanban, DevOps
- Enterprise Platforms: SaaS, Salesforce, Workday, SAP ERP, Oracle ERP, Microsoft Dynamics
- Cloud & Data: Azure, AWS, Google Cloud Platform, Power BI, Data Warehousing
- Integration & Development: RESTful APIs, SOAP, Microservices, Java, C/C, Python, SQL
- Tools & Governance: Planview, JIRA, Confluence, ServiceNow, SharePoint, GIT, CI/CD Pipelines,
- Business Intelligence: Power BI, Tableau, SQL Reporting Services, EDW , SAS, SAP BO
Personal Information
Title: Program Delivery Lead / Senior Project Manager
Residential Status
Australian Citizen
Timeline
Program Delivery Lead
Toyota Motor Corporation Australia
05.2023 - Current
Senior Project Manager (Baseline Cleared)
Telstra Health
03.2020 - 04.2023
Delivery Lead
Medibank
12.2016 - 03.2020
Solution Architect
Medibank
01.2014 - 12.2016
Senior Business Analyst
UXC Professional Solutions
01.2011 - 12.2014
Technical Business Consultant
Siemens Australia
01.2009 - 12.2010
Software Engineer (NV1 Cleared)
BAE Systems Australia
01.2006 - 12.2009
Agile Project Management -
APMG AgilePM, PM-Partners
Bachelor of Computer Systems Engineering (Hons) -
Monash University
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