Aseel Mortada
Bankstown, Sydney,NSW
Summary
Dynamic and adaptable professional with experience at Kmart Bankstown, showcasing strong customer service and problem-solving skills. Excelled in creating efficient, safe work environments and resolving customer complaints effectively, fostering team success and customer satisfaction. Demonstrated proficiency in cash handling and fluent communication, contributing to positive outcomes in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Kmart Team Member
Kmart Bankstown
09.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
Assistant Receptionist
Cardiology Department
02.2021 - 01.2022
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
- Assisted with appointment scheduling for clients, improving overall office organization and time management.
Education
Condell Park High School Graduate
Condell Park Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
Languages
Arabic
Native or Bilingual
english
Native or Bilingual
Timeline
Kmart Team Member
Kmart Bankstown
09.2022 - 04.2023
Assistant Receptionist
Cardiology Department
02.2021 - 01.2022
Condell Park High School Graduate
Similar Profiles
Umamah TasnimUmamah Tasnim
Early Childhood Educator at BANKSTOWN CHILDCARE ACADEMICSEarly Childhood Educator at BANKSTOWN CHILDCARE ACADEMICS
JENNEFER PHANJENNEFER PHAN
Food and Beverage Attendant at Bankstown Sports ClubFood and Beverage Attendant at Bankstown Sports Club
Syeda Zeenat TahirSyeda Zeenat Tahir
Customer Service & Admin Officer at Crust Pizza, Bankstown, Sydney, AustraliaCustomer Service & Admin Officer at Crust Pizza, Bankstown, Sydney, Australia