Aseem Neupane
Glen Waverley
Summary
Highly motivated and enthusiastic individual with a deep passion for technology and a strong desire to continuously learn and grow within a fast-paced IT environment. Seeking an IT internship or entry-level job to leverage problem-solving skills, customer service experience, and unwavering work ethic to deliver exceptional technical support to users. Possesses a keen eye for detail and a natural ability to troubleshoot, confident in ability to contribute to the success of any organization in need of dedicated and reliable IT support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
On-Site IT Support Specialist
Self-employeed
06.2023 - 03.2024
- Diagnosed and resolved software and hardware issues, providing effective solutions while maintaining clear and professional communication with end-users.
- Configured and installed new workstations, printers, network equipment, and software, ensuring seamless integration and functionality.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
Bachelor of Networking - Major in Cybersecurity
Melbourne Institute of Technology
Melbourne, VIC06.2025
Skills
- Excellent communication and interpersonal skills
- Critical thinking
- Network security management
- Technical documentation
- VXLAN designs and troubleshooting
- Data security
- Firewall configuration
- IP addressing and subnetting
- Active directory
- OSPF routing
- Network security
- Technical support
Certification
- Introduction to Cybersecurity, Cisco Networking Academy
- Network Basic, Cisco Networking Academy
Timeline
On-Site IT Support Specialist
Self-employeed
06.2023 - 03.2024
Bachelor of Networking - Major in Cybersecurity
Melbourne Institute of Technology
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