Summary
Overview
Work History
Education
Skills
Academicqualifications
Computerliteracy
Personal Information
Hobby
Timeline
Generic
Ashika Sulochana

Ashika Sulochana

Quakers Hill,NSW

Summary

Ambitious and motivated senior executive with 8+ years of experience in Sri Lanka. Successfully completed Accounting, Economics, Financial Services Environment, Customer Relationship Management, Marketing in the Certificated Banking and Finance. Seeking a working opportunity. Enthusiastic candidate with extensive experience in customer service and cash handling at banking and finance institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.

Overview

15
15
years of professional experience

Work History

Trainee Educator

Affinity Education Group
06.2023 - Current
  • In my child care career , I have learned the importance of patience, consistency, and compassion in working with children. It has been a rewarding experience that I will always cherish. I observed children's behaviour and learned how to effectively communicate with them to meet their needs and help them grow and develop. I have also discovered the power of positive reinforcement and how it can shape a child's behaviour for the better. Building strong relationships with both the children and their families has been key to providing a nurturing and supportive environment. Overall, my time in child care has taught me valuable skills that I will carry with me throughout my career.

Owner

Event Planning
09.2019 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Senior Executive

Softlogic Finance PLC
01.2010 - 04.2019
  • Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and customer base.
  • Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .

Banking Assistant

Bank
07.2009 - 01.2010
  • Assisted customers with account opening procedures, streamlining the process for faster service.
  • Assisted in organizing community outreach events, showcasing the bank''s commitment to social responsibility.
  • Enhanced customer satisfaction by providing prompt and accurate banking assistance.
  • Participated in regular training sessions to stay updated on banking policies and procedures.

Education

Hill Wood College - KandyGirls' High School - Kandy

Early Childhood Education

H&h Accredited Training Pty Limited
Granville, NSW
11.2024

Banking And Financial Support Services

Institute of Bankers of Sri Lanka (IBSL)
2010

Skills

  • Sound knowledge in conversational & written English
  • Good interpersonal skills
  • Great awareness of working within a computerized environment
  • Potential of working as a team or individually where necessary
  • Management
  • Multitasking capacity
  • Training and Mentoring Abilities
  • Goal-oriented mindset
  • Initiative and Self-Motivation
  • Efficient work habits
  • Active listening abilities
  • Cash handling expertise
  • Ethical behavior
  • Process improvement suggestions
  • Time management mastery
  • Relationship Management
  • Interpersonal relationship building
  • Cross-selling strategies
  • Client Confidentiality Maintenance
  • Banking operations understanding
  • Teamwork and Collaboration
  • Customer Service

Academicqualifications

Successfully completed Accounting, Economics, Financial Services Environment, Customer Relationship Management, Marketing in the Certificat of Banking and Finance.

Computerliteracy

MIC, Extensive experience in working on windows based computer systems., Proficient in all Microsoft office applications.

Personal Information


  • Date of Birth: 12/17/90
  • Gender: Female
  • Nationality: Sri Lankan
  • Marital Status: Married
  • Permanent resident in Australia

Hobby

During my free time, I love to go hiking and explore nature trails, as well as watch movies. I find it to be the perfect balance of relaxation and adventure. It allows me to destress and recharge my mind and body.

Timeline

Trainee Educator

Affinity Education Group
06.2023 - Current

Owner

Event Planning
09.2019 - 01.2023

Senior Executive

Softlogic Finance PLC
01.2010 - 04.2019

Banking Assistant

Bank
07.2009 - 01.2010

Hill Wood College - KandyGirls' High School - Kandy

Early Childhood Education

H&h Accredited Training Pty Limited

Banking And Financial Support Services

Institute of Bankers of Sri Lanka (IBSL)

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Ashika Sulochana