ASHIQ IQBAL
Drewvale
Summary
Dynamic Store Supervisor at Doha Munich Trading with a proven track record in inventory management and customer service. Enhanced operational efficiency by optimizing warehouse layout and streamlining processes, significantly reducing order processing times. Adept at staff supervision and problem-solving, fostering a positive team environment while ensuring high standards of accuracy and safety.
Overview
15
15
years of professional experience
Work History
Store Supervisor
Doha Munich Trading
03.2018 - 01.2025
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Kept detailed records of inventories and merchandise inventory transactions.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Sales Associate
Rich Work Lanka
06.2013 - 12.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Supervisor
Marks & Spencer
10.2009 - 03.2013
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Boosted sales by implementing effective training programs for new and existing employees.
- Promoted exceptional customer service by engaging clients on sales floor.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Education
Bachelor of Science - Accounting And Finance
University of Gloucestershire
Gloucestershire03-2013
Skills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
- Problem-solving
- Documentation and reporting
- Loss prevention
- Flexible schedule
- Friendly and positive
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Store Supervisor
Doha Munich Trading
03.2018 - 01.2025
Sales Associate
Rich Work Lanka
06.2013 - 12.2017
Sales Supervisor
Marks & Spencer
10.2009 - 03.2013
Bachelor of Science - Accounting And Finance
University of Gloucestershire
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