Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ashlee Al Zuhairi

Point Cook,VIC

Summary

Results-driven and detail-oriented professional with strong verbal communication skills and a proven history of success at Craftsmen Barbershops. Bilingual in English and Arabic, skilled in managing client enquiries and delivering top-tier customer service. Recognised for exceptional organisational skills and a commitment to fostering a welcoming and efficient environment.

Overview

5
5
years of professional experience

Work History

Receptionist

Craftsmen Barbershops
03.2024 - 01.2025
  • Greeted customers professionally, setting the tone for a positive and welcoming client experience.
  • Confirmed appointments, communicated effectively with clients, and ensured seamless coordination to optimise satisfaction.
  • Answered phone calls promptly and addressed queries in a timely and professional manner.
  • Maintained a clean and organised reception area, ensuring a positive first impression for visitors.
  • Resolved customer concerns and complaints with efficiency and professionalism, ensuring a high level of satisfaction.

Educator Assistant/ General Cleaning

Bright Star Academy
09.2021 - 06.2023

-Fostered a positive learning environment by modelling enthusiasm, empathy, and respect for all members at the daycare.

- Greeted families promptly upon arrival with a professional tone and friendly assistance.

- Interacted with children and parents.

- Removed trash and recyclables from work areas and disposed of according to proper procedures.

- General housekeeping.


Library Assistant Volunteer

School Club
02.2020 - 11.2021

-Greeted school students in a friendly and welcoming manner.

-Sorted and returned items to shelves.

-Assisted librarians with daily tasks.

-Ensured cleanliness of library is maintained.

-Dealt with student enquires.

-Sanitised all tables and chairs after use.

Education

No Degree -

Point Cook Senior Secondary College
Point Cook, VIC

Skills

  • Strong verbal and written communication skills
  • Handling calls professionally
  • Organisation skills
  • Bilingual (English and Arabic)
  • Multitasking and prioritization
  • Attention to detail
  • Customer complaint resolution
  • Familiarity with common legal terms and processes

Timeline

Receptionist

Craftsmen Barbershops
03.2024 - 01.2025

Educator Assistant/ General Cleaning

Bright Star Academy
09.2021 - 06.2023

Library Assistant Volunteer

School Club
02.2020 - 11.2021

No Degree -

Point Cook Senior Secondary College
Ashlee Al Zuhairi