Ashlee Lavery
Gold Coast
Summary
Dynamic professional with a proven track record at Beach House Coomera, excelling in customer service and leadership. Adept at resolving issues swiftly and managing inventory effectively, thrive in fast-paced environments, ensuring high standards and customer satisfaction. My strong communication skills and attention to detail drives operational success and team collaboration.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Wait Staff Member
Beach House Coomera
Coomera
03.2022 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with food and beverage orders using point-of-sale systems
- Presented menu items and answered questions about ingredients and specials.
- Handled cash transactions accurately during busy shifts at the restaurant.
Bartender
Beach House Coomera
Coomera
03.2022 - Current
- Mixed cocktails and beverages according to standard recipes.
- Processed customer payments efficiently using point-of-sale system.
- Monitored guest behavior to ensure a safe and enjoyable environment.
Duty Manager
Beach house Coomera
coomera
03.2022 - Current
- Oversaw daily operations to ensure smooth and efficient functioning of the establishment.
- Managed and supervised staff, providing leadership and support to maintain high service standards.
- Handled customer inquiries, complaints, and resolved issues promptly to ensure customer satisfaction.
- Monitored financial transactions and contributed to budgeting and cost control efforts.
Club Staff Member
Coomera Crusher Rugby Club
Coomera
05.2021 - 03.2023
- Prepared and served food and beverages to customers efficiently and hygienically.
- Handled cash transactions and operated the point-of-sale system accurately.
- Assisted with inventory management and restocking supplies as needed
Education
Upper Coomera State College
Upper Coomera, QldSkills
- Customer Service
- Communication
- Time Management
- Teamwork
- Cash Handling
- Problem Solving
- Leadership
- Attention to Detail
- Inventory Management
- Adaptability
Certification
- RSA
- Food Health and Safety
References
References available upon request.
Timeline
Wait Staff Member
Beach House Coomera
03.2022 - Current
Bartender
Beach House Coomera
03.2022 - Current
Duty Manager
Beach house Coomera
03.2022 - Current
Club Staff Member
Coomera Crusher Rugby Club
05.2021 - 03.2023
Upper Coomera State College