Ashlee Roberts
Rockingham,WA
Summary
Accomplished Laser Technician with a proven track record at Laser Clinics Australia, enhancing client satisfaction through expert laser treatments and safety protocols. Skilled in customer service and laser equipment maintenance, I excel in continuous improvement and critical thinking, driving repeat business through strong communication and personalised care solutions. I am eager to further develop my skills and knowledge in laser technology and am actively seeking additional training opportunities to enhance my expertise.
Overview
1
1
year of professional experience
Work History
Laser Technician
Laser Clinics Australia
2024.03 - Current
- Customised facial and body treatments to craft personalised sessions and recommended home care regimen to achieve desired results.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Assisted in training new team members on proper use, troubleshooting, and preventative maintenance of laser equipment.
- Built strong relationships with customers to drive repeat business.
Education
Diploma - Beauty Therapy
South Metropolitan TAFE
Murdoch, WA2021
Skills
- Strong Communication Skills
- Customer service abilities
- Critical thinking abilities
- Adaptability to Change
- Continuous Improvement Mindset
- Laser Safety Protocols
- Attention to Detail
Timeline
Laser Technician
Laser Clinics Australia
2024.03 - Current
Diploma - Beauty Therapy
South Metropolitan TAFE