Mamre Association Inc. & Aruma Disability Services
09.2018 - Current
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Promoted independence through skill-building exercises and goal-setting initiatives.
Facilitated community integration by organizing social outings, recreational activities, and educational opportunities.
Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Volunteer
St Vincent De Paul Society Queensland
03.2018 - 12.2023
Enhanced community engagement by organizing and leading outreach events.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Contributed to strategic planning meetings, providing insights based on firsthand experience with supported young people.
Represented the organization at various community events, building positive relationships with potential supporters.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Provided administrative support to department leads to help organize events and fundraisers.
Supported young people through development of new life skills.
Led group discussions and activities to meet different community needs.
Medic
Emergency Medics
01.2024 - Current
Provided basic first aid to individuals at a range of events, including school sports, festivals, and crowds at large scale events.
Worked collaboratively with other Medics, Paramedics, Registered Nurses, and Doctors to provide thorough assessment and management of patients with a range of clinical presentations.
Education
Bachelor - Paramedicine/Nursing
Australian Catholic University
Brisbane, QLD
11.2024
Skills
Behavioural Support
Skill Development
Daily Living Assistance
Time management
Team collaboration
Client Advocacy
Certification
Bachelor of Paramedicine, Australian Catholic University - 2024
Bachelor of Nursing, Australian Catholic University - 2024
References
Joedy Brown
Joedy.Brown@aruma.com.au
0419 591 841
Supervisor at Aruma Disability Services
Jenna Smith
jenna.smith@ambulance.qld.gov.au
0449 005 434
Mentor at Buderim Station Clinical Placement 2023
Daniel Ingledew
daniel.ingledew@svdpqld.org.au
0431 197 818
Supervisor at St Vincent de Paul Volunteer Youth Program
Timeline
Medic
Emergency Medics
01.2024 - Current
Support Worker
Mamre Association Inc. & Aruma Disability Services
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital