Ashleen Varsha Kumar
Mount Gravatt,QLD
Summary
I am an experienced and strong bank officer with a proven track record in financial services, prepared for a leadership role in banking. I excel in optimizing operational efficiency, enhancing customer satisfaction, and managing client portfolios while ensuring strict regulatory compliance. Adept at financial analysis, risk management, and transaction management, I utilize strategic problem-solving and adaptability to safeguard assets and drive results. A valued team player, I thrive in collaborative environments, demonstrating a results-driven approach to banking excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Childcare Lead Educator
Perfect Beginning Mt Gravatt Early Learning
08.2024 - Current
- Communicated regularly with parents regarding their child''s development, addressing concerns and celebrating milestones together.
- Improved child behavior by implementing positive reinforcement strategies and setting clear expectations for conduct.
- Supported children''s emotional growth through compassionate listening and guidance during challenging situations.
- Developed age-appropriate lesson plans tailored to individual learning needs, boosting overall comprehension and success.
Assistant Lead Educator
The Arlington Early Learning and Education
11.2023 - 08.2024
Childcare Educator
Growing Tree Early Learning and Education
03.2023 - 11.2023
Customer Service Representative
Panthera Finance
10.2022 - 03.2023
Bank Officer
Westpac Banking Corporation, WBC
05.2018 - 10.2022
- Managed Foreign Transaction of buying and selling.
- Managed Head Teller Role and Back Office.
- Managing Daily cash flows and Foreign Teller, Business Teller, and Personal Teller.
- Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Consistently met and exceeded sales targets by utilizing effective selling techniques, fostering long-term relationships with clients, and providing exceptional service.
- Fostered a positive work environment among team members through effective communication and collaboration practices.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
Diploma in Early Learning And Education - Education
Sydney School of Business And Technology
Brisbane, QLD10-2024
Bachelor of Arts - Accounting And Management
University of Fiji
Fiji05-2018
Skills
- Patience and empathy
- Professionalism and ethics
- Parent-teacher collaboration
- Self-motivated nature
- Problem-solving skills
- Risk management
- Best practices
- Customer relationship development
- Know your customer
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Customer Service-oriented
- Verbal and written communication
- Resourcefulness
- Staff training
- Balance transfers
- Banking regulations
Accomplishments
Achieved Best Teller Award
Achieved Best Teller - No customer Complain
Achieved Error Free Teller
Certification
Bachelor's of Commerce & Arts - Accounting and Management
Diploma in Early Learning and Education
Certificate III in Early Learning and Education
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Childcare Lead Educator
Perfect Beginning Mt Gravatt Early Learning
08.2024 - Current
Assistant Lead Educator
The Arlington Early Learning and Education
11.2023 - 08.2024
Childcare Educator
Growing Tree Early Learning and Education
03.2023 - 11.2023
Customer Service Representative
Panthera Finance
10.2022 - 03.2023
Bank Officer
Westpac Banking Corporation, WBC
05.2018 - 10.2022
Diploma in Early Learning And Education - Education
Sydney School of Business And Technology
Bachelor of Arts - Accounting And Management
University of Fiji
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