Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashleigh McPartland

SPRINGWOOD,NSW

Summary

Driven and flexible professional with a notable background in customer service. Excelled in creating nurturing environments and improving customer experiences through effective problem-solving and teamwork. Skilled in cleanliness practices and payment processing, with a goal-oriented approach and a dedication to consistency and punctuality.

Overview

6
6
years of professional experience

Work History

Childcare Trainee

Milestones Early Learning Center
Blaxland, NSW
02.2024 - Current
  • Assisted lead educator in creating a nurturing environment, improving overall classroom atmosphere and child behaviour.
  • Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
  • Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all children had access to necessary resources and materials.
  • Promoted healthy habits by teaching children about hygiene practices.
  • Developed strong relationships with families, fostering trust and open communication between parents and staff members.
  • Monitored children's activities to verify safety and wellbeing.
  • Encouraged children's emotional and social development.

Customer Service (Register Staff)

Lloyds IGA
Springwood, NSW
03.2023 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Handled cash transactions with accuracy and integrity, ensuring proper cash handling procedures were followed.
  • Maintained a clean, organized, and well-stocked register area for ideal productivity.
  • Collaborated with team members to maintain a positive work environment and support store goals.
  • Communicated effectively with coworkers to ensure smooth transitions between shifts at the register station.
  • Managed high-volume transaction periods calmly and efficiently while maintaining exceptional levels of accuracy.

Customer Service

KFC
Emu Plains
10.2018 - 01.2023
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Packaged and stored food products following proper handling and preservation methods.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Cleaned and maintained work areas, equipment and utensils.
  • Lifted and carried heavy materials.
  • Followed food safety practices and sanitation guidelines.
  • Trained new staff on food preparation and safety procedures.

Education

Diploma - Beauty Therapy

TAFE NSW
Mount Druitt, NSW
12.2023

Certificate III - Beauty Services

TAFE NSW
Mount Druitt, NSW
07.2023

HSC Completion -

Nepean Creative And Performing Arts High School
Emu Plains, NSW
11.2022

Skills

  • Hygiene and Cleanliness
  • Reliability and punctuality
  • Patience and composure
  • Customer Complaint Resolution
  • Problem-Solving
  • Adaptable and Flexible
  • Team Collaboration
  • Payment Processing
  • Goal-oriented mindset

Timeline

Childcare Trainee

Milestones Early Learning Center
02.2024 - Current

Customer Service (Register Staff)

Lloyds IGA
03.2023 - 02.2024

Customer Service

KFC
10.2018 - 01.2023

Diploma - Beauty Therapy

TAFE NSW

Certificate III - Beauty Services

TAFE NSW

HSC Completion -

Nepean Creative And Performing Arts High School
Ashleigh McPartland