Ashleigh McPartland
SPRINGWOOD,NSW
Summary
Driven and flexible professional with a notable background in customer service. Excelled in creating nurturing environments and improving customer experiences through effective problem-solving and teamwork. Skilled in cleanliness practices and payment processing, with a goal-oriented approach and a dedication to consistency and punctuality.
Overview
6
6
years of professional experience
Work History
Childcare Trainee
Milestones Early Learning Center
Blaxland, NSW
02.2024 - Current
- Assisted lead educator in creating a nurturing environment, improving overall classroom atmosphere and child behaviour.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all children had access to necessary resources and materials.
- Promoted healthy habits by teaching children about hygiene practices.
- Developed strong relationships with families, fostering trust and open communication between parents and staff members.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
Customer Service (Register Staff)
Lloyds IGA
Springwood, NSW
03.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Handled cash transactions with accuracy and integrity, ensuring proper cash handling procedures were followed.
- Maintained a clean, organized, and well-stocked register area for ideal productivity.
- Collaborated with team members to maintain a positive work environment and support store goals.
- Communicated effectively with coworkers to ensure smooth transitions between shifts at the register station.
- Managed high-volume transaction periods calmly and efficiently while maintaining exceptional levels of accuracy.
Customer Service
KFC
Emu Plains
10.2018 - 01.2023
- Provided excellent customer service, addressing member needs promptly and courteously.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Guaranteed customer satisfaction by quickly delivering orders.
- Cleaned and maintained work areas, equipment and utensils.
- Lifted and carried heavy materials.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
Education
Diploma - Beauty Therapy
TAFE NSW
Mount Druitt, NSW12.2023
Certificate III - Beauty Services
TAFE NSW
Mount Druitt, NSW07.2023
HSC Completion -
Nepean Creative And Performing Arts High School
Emu Plains, NSW11.2022
Skills
- Hygiene and Cleanliness
- Reliability and punctuality
- Patience and composure
- Customer Complaint Resolution
- Problem-Solving
- Adaptable and Flexible
- Team Collaboration
- Payment Processing
- Goal-oriented mindset
Timeline
Childcare Trainee
Milestones Early Learning Center
02.2024 - Current
Customer Service (Register Staff)
Lloyds IGA
03.2023 - 02.2024
Customer Service
KFC
10.2018 - 01.2023
Diploma - Beauty Therapy
TAFE NSW
Certificate III - Beauty Services
TAFE NSW
HSC Completion -
Nepean Creative And Performing Arts High School