- Outdoor Recreation
- Adventure Travel
- Music
- Drawing and Painting
- Cooking
- Reading
- Playing Sports
Charlotte Oster
Summary
Developed skills in a childcare environment, including effective communication, patience, and adaptability. Seeking to transition into a new field where these skills can be applied and expanded. Committed to fostering positive relationships and contributing to a supportive and productive team environment.
Proven retail professional with a track record of enhancing customer satisfaction at Woolworths Group. Skilled in customer service and critical thinking, adept at improving store appearance and efficiency. Demonstrated ability to exceed performance goals through interpersonal skills and a customer-focused approach.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Childcare Trainee
Montessori Children's Centre Seacliff
12.2024 - Current
- Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behaviour.
- Contributed to curriculum design that focused on age-appropriate developmental milestones for each child under our care.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
- Developed strong relationships with families, fostering trust and open communication between parents and staff members.
- Promoted healthy habits by teaching children about hygiene practices.
Retail Worker
Woolworths Group
10.2022 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Unley High School
Adelaide, SA11-2023
Skills
- Patience and empathy
- Reliability and punctuality
- Active listening
- Critical thinking
- Fast Learner
- Interpersonal and social skills
- Cultural Sensitivity
- Hygiene and cleanliness
- Early childhood education
- Child development
- Patience and tolerance
- Confidentiality and privacy
- Child safety awareness
Accomplishments
- Recipient of Academic Excellence Award Unley High School (2021)
- Woolworths Group Employee of the month (2024)
Certification
Safe Environments for Children and Young People
DHS Working with Children Check
Provide First Aid in an Education and Care Setting
Provide Basic Emergency Life Support
Provide First Aid
Provide Cardiopulmonary Resuscitation
Interests
Timeline
Childcare Trainee
Montessori Children's Centre Seacliff
12.2024 - Current
Retail Worker
Woolworths Group
10.2022 - 03.2025
High School Diploma -
Unley High School