ASHLEY ARANDA

• Greeted customers and provided assistance with product selection.
• Organized stockroom shelves, racks and bins according to store layout and product categories.
• Assisted customers with returns, exchanges and refunds.
• Replenished merchandise on shelves as needed throughout the day.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items.

• Monitored patient flow, escorted patients to appropriate rooms and obtained initial patient information
• Organised and prioritised daily work to meet patients needs and run smooth provider schedules
• Managed office logistics by scheduling appointments, maintaining files and collecting payments
• Maintained exam rooms by monitoring and replenishing supplies and performing routine housekeeping.
• Promoted wellness activities within the clinic through health education and workshops.
• Assisted Chiropractors in diagnostic tests such as X-rays or MRIs when necessary to aid in diagnosis and treatment decisions. Downloaded and name images using medical terminology.

prioritised

• Managed calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
• Provided support to chiropractors, such as scheduling treatments, ordering supplies and preparing examination rooms prior to patient visits.
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Stayed on top of current patient loads to facilitate efficient and organised workflow.
• Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
• Processed third party claims in HiCaps, Medicare and DVA patients.

• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Listened to clients needs and desires to identify and recommend optimal products.
• Developed and leveraged highly effective communication and active listening through continuous interaction with clients and fellow staff members to achieve routine and advance operational objectives.
• Strive to work on meeting individual and store monthly targets through the use of up-selling, client satisfaction, time productivity and rebooking.
• Used product knowledge, sales abilities and customer relation skills to drive substantial sales increases.
• Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.