Best Practice
Ashley Beechey
Medical Receptionist/Student Nurse
122 Jensen Road, Caboolture,QLD
Summary
Tech-savvy Student Nurse with friendly nature and strong problem-solving abilities. Focused on learning practical nursing applications in fast-paced healthcare settings. Reliable in keeping areas clean, supplies stocked and rooms ready for patients. Currently completing Bachelor of Nursing.
Overview
13
13
years of professional experience
1
1
Language
Work History
Medical Receptionist
The Hub Medical Centre
Burpengary East, QLD
04.2023 - Current
- Checked patients in and out for appointments and collected co-payments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Informed patients of financial responsibilities prior to rendering services.
- Compiled physical and digital documents, charts and reports.
Seasonal Beauty Advisor
Sephora Australia
Chermside, QLD
10.2022 - 01.2023
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Evaluated customer skin to determine unique conditions and skin type.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Assisted customers in feeling relaxed and comfortable with the process.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Kept counter and display areas in clean and neat fashion.
- Offered complementary makeup consultations to individuals to promote key product lines.
Administration and Doctors Assistant
Health Hub Doctors Morayfield
Morayfield, QLD
02.2022 - 10.2022
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
- Worked with medical professionals to provide complex clinical care management, patient education and counseling.
- Prepared clinical notes and updates on each patient for review by primary physician.
- Ordered laboratory testing, physical assessments, and specialist consults to help diagnose and treat patients.
- Provided medical consultations and treatments for patients under physician supervision.
- Completed minor diagnostic tests and collected samples for laboratory tests.
- Provided preventive screenings and care to patients.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
Customer Service Officer
QUEENSLAND HEALTH
Chermside, QLD
10.2021 - 12.2021
Technical Support Advisor
CONCENTRIX
Caboolture, QLD
08.2021 - 10.2021
Medical Receptionist
REDCLIFFE PENINSULA 7 DAY MEDICAL CENTER
Redcliffe, QLD
09.2017 - 03.2020
Medical Receptionist
SUNDOCTORS
North Lakes, QLD
12.2016 - 08.2017
Administrative Assistant
SANI HIRE
Blacktown, NSW
01.2014 - 04.2014
Administrative Assistant
BOURNE FAMILY HOTELS
Gosford, NSW
06.2013 - 01.2014
Retail Assistant
TARGET AUSTRALIA
Erina Fair, NSW
06.2011 - 06.2012
Education
Diploma - Health Studies
University of Sunshine Coast
Caboolture, QLD04-2024
Diploma - Beauty Therapy
Katrina's School of Hair And Beauty
Morayfield, QLD06.2016
Bachelor - Nursing
Australian Catholic University
BrisbaneSkills
- Account management
- Payment processing
- Training and development
- Customer support
- Data entry
- Client engagement
- Inbound and Outbound Calling
- Customer relations
- Microsoft Office expertise
- Data evaluation
References
Gage Cooper, Manager - Sephora Chermside, 0429417111, gcooper@sephora.com.au
Denise Allen, Service Coordinator, Payroll Transactional Services - Queensland Health, 0753138062, denise.allen@health.qld.gov.au
Leeanne Booth, Trainer/Supervisor, Katrina’s School of Beauty, 0423696251, leeanne.booth@katrinas.com.au
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementFlexible work hoursWork from home optionSoftware
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Google Mail
Timeline
Medical Receptionist
The Hub Medical Centre
04.2023 - Current
Seasonal Beauty Advisor
Sephora Australia
10.2022 - 01.2023
Administration and Doctors Assistant
Health Hub Doctors Morayfield
02.2022 - 10.2022
Customer Service Officer
QUEENSLAND HEALTH
10.2021 - 12.2021
Technical Support Advisor
CONCENTRIX
08.2021 - 10.2021
Medical Receptionist
REDCLIFFE PENINSULA 7 DAY MEDICAL CENTER
09.2017 - 03.2020
Medical Receptionist
SUNDOCTORS
12.2016 - 08.2017
Administrative Assistant
SANI HIRE
01.2014 - 04.2014
Administrative Assistant
BOURNE FAMILY HOTELS
06.2013 - 01.2014
Retail Assistant
TARGET AUSTRALIA
06.2011 - 06.2012
Diploma - Health Studies
University of Sunshine Coast
Diploma - Beauty Therapy
Katrina's School of Hair And Beauty
Bachelor - Nursing
Australian Catholic University
Similar Profiles
Khadeeja Hala IbrahimKhadeeja Hala Ibrahim
General Practitioner at Hub Medical CentreGeneral Practitioner at Hub Medical Centre
Tabasum Haji AjmalTabasum Haji Ajmal
Volunteer at Humanitarian Hub Day CentreVolunteer at Humanitarian Hub Day Centre
Jimson MchunuJimson Mchunu
Air Pricing Expert at Air Hub Flight Centre GroupAir Pricing Expert at Air Hub Flight Centre Group