Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Ashley Beilby

Glen Iris,VIC

Summary

Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Baba Rich Catering Pty Ltd. Excelled in office administration and client relations, leveraging organization skills and a service-oriented mindset to improve efficiency. Demonstrated proficiency in data entry and telephone communication, contributing to a positive and efficient work environment. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Receptionist

Lashbyjuan
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Shop Attendant

Baba Rich Catering Pty Ltd
03.2022 - 09.2022
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Maintained a clean and organized store environment, leading to increased foot traffic.
  • Upheld store policies, resulting in a well-regulated shopping experience for all patrons.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Used POS system to process customer cash, credit and debit transactions.

Education

Canterbury Girls Secondary College
Canterbury, VIC

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer and client relations
  • Office Administration

Languages

Chinese (Mandarin)
Full Professional

Timeline

Receptionist

Lashbyjuan
08.2023 - Current

Shop Attendant

Baba Rich Catering Pty Ltd
03.2022 - 09.2022

Canterbury Girls Secondary College
Ashley Beilby