Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Champney

Southport

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Oshio Sushi
10.2022 - 12.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Caregiver

03.2020 - 06.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Volunteer

Salvation Army Thrift Store
11.2017 - 01.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Kitchen Hand

Canungra Hotel
08.2015 - 10.2015
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Bachelor of Science - Biochemistry And Molecular Biology

Griffith University
Gold Coast, QLD
03.2024

Skills

  • Time Management
  • Document Management
  • Team Collaboration
  • Verbal and Written Communication
  • Customer Engagement
  • Station Preparation
  • Late-Night Shift Availability
  • Cash Register Operations
  • Customer Needs Assessments
  • Customer Response

Timeline

Customer Service Cashier

Oshio Sushi
10.2022 - 12.2022

Caregiver

03.2020 - 06.2022

Volunteer

Salvation Army Thrift Store
11.2017 - 01.2018

Kitchen Hand

Canungra Hotel
08.2015 - 10.2015

Bachelor of Science - Biochemistry And Molecular Biology

Griffith University

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Ashley Champney