Shannon Jones
Labrador
Summary
Dedicated professional with a strong background in customer service and quality control, honed at Woolworths Supermarket. Proven ability to enhance order accuracy and maintain a clean environment while adhering to health and safety regulations. Recognized for reliability and attention to detail, ensuring efficient operations and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Cleaner
Roberts RV World
02.2017 - 04.2018
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned & sanitized inside Winnebagos
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Picker & Packer
SAINT GOBAIN, Saint Gobain
04.2013 - 07.2015
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
Picker Packer
San Diegos Tortilla
09.2010 - 07.2011
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Customer Service Cashier
Woolworths Supermarket
06.2009 - 09.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Worked in the deli section, bakery, fresh food produce and as a cashier
- Processed customer orders and accurately handled payment transactions.
Picker & Packer
Nerang Park Poultry
03.2001 - 05.2009
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Fast packed packing
- Machinery operation
- Grading and sorting products
- Quality control
Education
High School Diploma -
Robina State High School
Robina, QLD11-1999
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Chemical handling
- Health and safety compliance
- Quality control
- Health and safety regulations
Timeline
Cleaner
Roberts RV World
02.2017 - 04.2018
Picker & Packer
SAINT GOBAIN, Saint Gobain
04.2013 - 07.2015
Picker Packer
San Diegos Tortilla
09.2010 - 07.2011
Customer Service Cashier
Woolworths Supermarket
06.2009 - 09.2010
Picker & Packer
Nerang Park Poultry
03.2001 - 05.2009
High School Diploma -
Robina State High School
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