Ashley Kersten
Wollongong,NSW
Summary
With my experience in Real Estate and as a Property Manager I believe I would be a perfect fit for your advertised position.
My collaboration, people-centric nature, and compassion have afforded me excellent customer service skills. I am excited to contribute my talents and proficiency in management toward your team
efforts.
Being in regular contact with solicitors, lawyers, developers and conveyancers whilst working as an Agent, I believe my correspondence is professional, well-formatted and reflects well on the business’s ideals and values.
I believe I still have lots to learn and am very excited for this opportunity.
Thank you for your consideration, if you have any questions or concerns, please feel free to contact me at any time.
Overview
8
8
years of professional experience
Work History
Property Manager
Raine & Horne Southern Highlands
06.2023 - Current
- Management of a portfolio of 60 residential properties and 15 commercial.
- Negotiated leases, rental agreements, and other contractual documents related to property management.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants.
- Processed evictions when necessary in accordance with state laws and procedures.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with vendors for the procurement of services such as repairs, renovations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Property Manager
Highlands Property
Southern Highlands
02.2022 - 06.2023
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Co-management of a portfolio of 280 residential properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Managed all maintenance requests from tenants in a timely manner.
- Management of junior staff and administration.
Sales Associate to Director
One Agency Zeidler Waller
Wollongong
09.2021 - 02.2022
- Management of buyers, vendors and solicitors throughout the sales process
- Lead generation and prospecting
- Conducting open homes and buyer inspections
- Advertisement of listings and coordinating marketing campaigns
- Handling phone and email enquiries.
Sales Associate and Personal Assistant
Raine & Horne, Southern Highlands
11.2016 - 10.2020
- Associate to Principal and rural Agent.
- Vendor and buyer management.
- Social media management for agents and company.
- Experience in residential, rural and development sites.
- Conducting open homes and buyer inspections.
- Sale negotiations.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Management of hiring and training junior staff.
Education
Bachelor of Arts - Sociology & Indigenous Studies
University of Wollongong
01.2018
Real Estate Licence - 20169895
Fair Trading
11-2016
Skills
- Knowledge of Property Management softwear
- Communication skills with landlords and tenants
- Time management
- Organisational skills
- Property routines and inspections
- Valid NSW driver's license
- Real Estate License
- Problem-solving skills
- Knowledge of laws and regulations
- Marketing and leasing
Personal Information
Date of Birth: 12/13/95
References
- Michelle Guliker, Senior Property Manager at Raine & Horne Southern Highlands, 0400 555 655, michelle.guliker@sh.rh.com.au
- Katharine Russo, Previous Manager at Raine & Horne Southern Highlands 2023 - 2024, 0432 356 252
- Natasha Green, Senior Property Manager at Highlands Property, 0416 091 684, natasha@highlandsproperty.com.au
Timeline
Property Manager
Raine & Horne Southern Highlands
06.2023 - Current
Property Manager
Highlands Property
02.2022 - 06.2023
Sales Associate to Director
One Agency Zeidler Waller
09.2021 - 02.2022
Sales Associate and Personal Assistant
Raine & Horne, Southern Highlands
11.2016 - 10.2020
Bachelor of Arts - Sociology & Indigenous Studies
University of Wollongong
Real Estate Licence - 20169895
Fair Trading
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