Ishpreet Kaur

• Worked in Acreages and Commercial.
• Cold Calling and Door-Knocking in rural properties.
• Negotiations and Contracts handling.
• Marketing the properties online and handling the enquiries
• Buyer management and vendor management
• Researching and constantly updating myself with the market changes.
• Presentations of the projects and sites to Investors and Developers.

Skills Learnt and Used: MRI Software - Compass Plus, Excel Advanced, Filing documentation, Door-knocking, B2B Presentations.

• Supervised project from project start through completion by prioritizing needs and delegating assignments.
• Liaised with IT Team in India to facilitate communication and keep appropriate parties updated on project developments.
• Scheduled and facilitated meetings between IT Team and project stakeholders to discuss deliverables, schedules and conflicts.
• Regular check on tasks updates from team in India and communicating to MMS with status and changes required.

Skills Learnt and Used: Advanced Microsoft Excel and MS Office. D365, Learning and implementation of Scrum

• Inventory management
• Review and process supplier incentives based on established agreements
• Handle billing disputes, including review, approval, and resolution.
• Processed customer orders and invoices to support timely fulfillment and delivery.

Skills Learnt and Used: Inventory Management, Supply Chain, Order fulfilment and Customer Satisfaction, Record-keeping.

• Dealing with existing and new clients onboard
• B2B and B2C Sales.
• Handling disputes and escalating to respective department
• Following up the clients after the services done, in order to get their feedback and keeping in touch with clients who get their quotes with us.

Skills Learnt and Used: Dispute resolution, Customer Satisfaction, B2B Sales and B2C Sales, Sales, Communication Skills, Telesales.

• Offering services to clients for managing automated cloud computing environment.
• Assisted SAP Developers with client communication, negotiations and project guidance.

Skills Learnt and Used: Basic Understanding of SAP Applications and Technology and Cloud Sales Concept, Negotiation, Pre-Sales, Presentations.

• Handling customer queries both offline and online
• Working on software like ClickPOS and RQ systems
• Maintaining individual sales and store targets every day and uploading in the Salesforce.
• Negotiations and Contract handling.
• Awarded Best Sales Award for Top Samsung product sales in 2018.
• Managed 7 stores across Melbourne.

Skills Learnt and Used: Client Relationship Management, Sales, Salesforce, Microsoft Excel, Communication Skills, Negotiation.