ASHLEY PELGEN
Bulimba
Summary
Although I am an Australian citizen, I was raised in Lae, Papua New Guinea, and my parents still live there. From Year 6 I was an International Boarder at St Hilda’s School on the Gold Coast. Living apart from my family from such an early age has certainly taught me independence and resilience, as well as being responsible for myself and those around me. I have a keen interest in fashion and sewing, and I pursued this within my Year 11 and 12 studies by completing the Cert II & Cert III in Fashion Design and Technology at Tafe. I love to sew my own clothes and quite often receive compliments on the clothes that I have made. My family has also instilled in me a love of travel, and this is something that I strive to do more of in the future, both domestically and internationally. I consider myself to be a hardworking employee and excel within the areas of customer service, multitasking and time management abilities. During my previous work endeavours, I have been devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Mucho Mexicano
11.2021 - 10.2022
- Greeted customers and provided them with menus
- Provided customer service to ensure satisfaction throughout their dining experience
- Answered questions regarding menu items, special offers and other restaurant information
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Sales Assistant
First Choice Liquor Market
02.2023 - Current
- Greeted customers and provided assistance with product selection
- Organized stockroom shelves, racks and bins according to store layout and product categories
- Informed customers about current promotions and discounts
- Assisted customers with returns, exchanges and refunds
- Replenished merchandise on shelves as needed throughout the day
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due
- Maintained cleanliness of the sales floor area at all times.
Education
High School Diploma -
St Hilda’s
Gold Coast, QLD11.2022
Cert 2 & 3 Fashion Design And Technology -
Tafe Queensland - Southbank
Brisbane, QLD09.2022
Skills
- Processing payments
- Display building
- Goal-Oriented
- Returns and exchanges
- Opening and closing procedures
- Customer Assistance
Personal Information
- Age: 19
- Date of Birth: 15/06/04
- 30 Johnston St, U2301, Bulimba
Vaccination Status
Fully vaccinated against Covid-19.
Referees
Mucho Mexicano, Southbank
Sebastian Ruiz - Manager
+61 413 397 505
First Choice Liquor Market, Cannon Hill
Keegan Grant - Manager
+61 428 970 025
Timeline
Sales Assistant
First Choice Liquor Market
02.2023 - Current
Hospitality Worker
Mucho Mexicano
11.2021 - 10.2022
High School Diploma -
St Hilda’s
Cert 2 & 3 Fashion Design And Technology -
Tafe Queensland - Southbank
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