Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ashley Sait-Lambert

Butler,WA

Summary

Efficient and reliable in the customer service field with good administrative and customer service skills. Keep operations and teams on-track with good organisational skills and strong attention to detail. Strengths include great interpersonal skills and the great ability to learn quickly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Assistant/Shift Manager

Aldi
10.2023 - Current
  • Use of RSA certificate and selling alcohol
  • Unrestricted Approved Managers Licence
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Drive sales by constantly rerunning excess s and checking planograms.
  • Conducted quality control checks on meat and produce to ensure customers are getting the best quality products.
  • Worked effectively in fast-paced environments.
  • Kept store neat and tidy by clearing empty boxes from shelves.
  • Maintaining Work Health and Saftey

Customer Service Representative

Diabetes WA
09.2022 - 10.2023
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Supporting Pharmacies with NDSS website, orders and customer enquiries
  • Supporting Aboriginal medical services with products and educational materials
  • Booking appointments for patient education

Stock Controller

7 Day Pharmacy
08.2021 - 09.2022
  • Kept aisles clean and neat, removing excess product, opened boxes, and debris from public areas
  • Handled stock needs according to schedule, keeping shelves continuously full for customers
  • Organised new inventory for easy storage or direct stocking
  • Used electronic scanning devices to log in products for inventory
  • Kept shelves well-stocked with current merchandise for customers' convenience
  • In charge of daily replenishment orders, as well as ordering products to suit the demographic
  • Dispensing medications using FRED plus.
  • Offerring product recommendations to suit customer's needs.
  • Handled stock return claims from customers promptly and professionally, maintaining positive relationships with customers.

Pharmacy Assistant

SuperChem
03.2019 - 09.2021
  • Used POS system to finalise sales, following proper cash handling policies and procedures
  • Assisted customers by answering general pharmacy questions by telephone, email and in-person
  • Managed Webster packing and making sure webster packs were made by deadlines
  • Spoke to medical professionals regarding changes of medications and requests for new prescriptions
  • Dispensing medications
  • Recommending products to suit the customers needs
  • Entering invoices into the systems to ensure stock levels are accurate.
  • Merchandising to ensure optimal sales.
  • Delivering medications to customers in need.

Education

High School -

Northam Senior High School
Northam, WA
10.2018

Skills

  • Stock Replenishment
  • Customer Service
  • Team Collaboration
  • Product Knowledge

Languages

English

Certification

  • WA C-A Driver's License
  • Unrestricted Approved Mangers License
  • Responsible Service of Alcohol
  • Schedule 2 & 3 Medications

Timeline

Store Assistant/Shift Manager

Aldi
10.2023 - Current

Customer Service Representative

Diabetes WA
09.2022 - 10.2023

Stock Controller

7 Day Pharmacy
08.2021 - 09.2022

Pharmacy Assistant

SuperChem
03.2019 - 09.2021

High School -

Northam Senior High School

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Ashley Sait-Lambert