Ashma Gurung
Kalkallo,VIC
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at AFG Supermarket. Expert in cash handling and POS system operation. I excel in high-pressure situations, ensuring a welcoming environment and effectively resolving customer concerns to enhance overall experience. Committed to delivering exceptional customer services.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
AFG Supermarket
04.2024 - 04.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
High School Diploma -
Central Australian College
Flinders StreetSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Customer Service Cashier
AFG Supermarket
04.2024 - 04.2025
High School Diploma -
Central Australian College
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