Ashma Khanal
77 Bluebell Drive, Cragieburn,Victoria
Summary
Active, dedicated and compassionate social worker with a can do kind of attitude. Have good skills and knowledge to provide a good service in this field. Pride myself in providing a comprehensive case management, crisis intervention, and advocacy services. Committed to supporting diverse populations and improving community wellbeing through targeted social programs and care plans. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
2
2
years of professional experience
Work History
Case Worker
Uniting Emergency Relief, Footscray
01.2024 - 05.2024
- In my role at Uniting, I was responsible for doing intake, looking after diverse clients, listening to them and providing essential support that our service could and also providing proper guidance and referral to clients to meet their need
- This experience has equipped me with a deep understanding of skills and theory which helped me to create trust and safe environment to the client.
- I looked after 150+ clients with diverse culture and also received 200+ phone calls, respond to 50+ emails and gave referral to more than 50 clients.
Barista and Waitress
Marcel’s on West
07.2023 - Current
- Have good communication and interaction with costumer.
- Work in fast-paced environment with strong multitasking and time management abilities
- Maintain clean and organised work environment, including dining and beverage preparation areas
- Keep monitoring inventory levels and restock supplies as needed
- Proficient in payment process and handle cash transactions accurately.
Barista/ Waitress
Cafe Stradina
06.2022 - 07.2024
- Work in friendly and efficient manner, with excellent communication and interpersonal skills
- Prepare and serve variety of hot and cold beverages, including coffee drinks
- Efficient teamwork, collaborate with kitchen and other staff to ensure timely and accurate service.
Education
Bachelor - Community Service
Stotts College
Parliament, Victoria 12.2024
Skills
- Effective Communication and Active listener
- Empathy and Compassion
- Problem-solving skills, Leadership and teamwork
- Time and resource management
- Networking and collaboration
- Friendly and outgoing
- Cash Handling, Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Safe Food Handling and Beverage Preparation
- Excellent memory
- New Hire Training
- Problem-Solving and Decision-Making
- Reliable and Dependable
- Multitasking and Flexible
- Written Communication
Languages
Nepali
English
Hindi
Personal Information
Title: Community worker
References
- Salvatore De Rose, Owner, Cafe Stradina, 0402697321
- Mary Sobredo, Supervisor, Uniting Emergency Relief, Footscray, mary.sobredo@vt.uniting.org
Timeline
Case Worker
Uniting Emergency Relief, Footscray
01.2024 - 05.2024
Barista and Waitress
Marcel’s on West
07.2023 - Current
Barista/ Waitress
Cafe Stradina
06.2022 - 07.2024
Bachelor - Community Service
Stotts College
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