Pratima Kumari Saru Magar
Community Service Worker / Life Style Assistant / PCA
1 Oleander Dr, St Albans
Summary
Career Objective:
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. To demonstrate passion and commitment for community services by delivering high quality services and outcomes for clients and stakeholders. To enhance professional growth and development by working in a collaborative and supportive environment that fosters learning and mentoring.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Volunteer
Uniting Emergency Relief Footscray
11.2023 - Current
- Help people and families to obtain emergency aid, such as food, material assistance, and guidance to other services.
- Perform comprehensive evaluations to recognize the immediate requirements of clients and creating customized action plans.
- Provide comprehensive case management services to the clients.
- Maintain accurate and up-to-date case records, ensuring confidentiality and compliance with organizational policies and legal requirements.
- Respond to inquiries from callers seeking information.
- Organize, maintain and update information in computer databases.
Life Style Assistant
Blue Cross
01.2024 - Current
- Help clients build life management and coping skills to handle daily needs and specific stressors.
- Connect clients with available resources to improve plan success.
- Document behaviors, treatments and non-compliance issues.
- Maintain entire family's schedule and organize events.
- Identify needs and coordinate plans for travel and out-of-town functions.
- Provide emotional support and companionship to clients.
Personal Care Assistant
Blue Cross
01.2024 - Current
- Recognize and report abnormalities or changes in patients' health status to case manager.
- Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintain clean personal areas and prepare healthy meals to support client nutritional needs.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
Supervisor
Springmount Services Pty Ltd
02.2017 - 01.2024
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
Volunteer (FIeld Work Placement)
Concern Australia
03.2023 - 06.2023
- Provided case management and advocacy services to young people experiencing homelessness, substance abuse, and mental health issues.
- Conducted intake assessments, developed individualized service plans, and facilitated referrals to appropriate agencies and resources.
- Participated in outreach activities, community events, and network meetings to raise awareness and promote the services of Concern Australia.
- Liaised with parents, organizations and businesses in the community to organize youth empowerment programs and activities.
Volunteer (Field Work Placement)
The Break
06.2022 - 08.2022
- Provided counseling services to clients under the supervision.
- Participated in fund raising activities.
- Took part in creating and distributing educational and marketing materials.
- Assisted clients to participate in various day programs while ensuring their overall well-being.
- Contacted various businesses and organizations in relation to raising funds, donations and partnership.
Education
Bachelor of Community Services -
Acknowledge Education
168 Exhibition Street, Melbourne, VIC 3000 05.2020 - 06.2023
Diploma of Community Services -
RGIT Australia
28-32 Elizabeth Street, Melbourne, VIC 10.2018 - 02.2020
Diploma of Nursing -
ALACC Health College
189 Plenty Rd, Preston VIC 01.2017 - 07.2018
Skills
Client's Needs Assessments
Certification
Working With Children Check
Timeline
Life Style Assistant
Blue Cross
01.2024 - Current
Personal Care Assistant
Blue Cross
01.2024 - Current
Volunteer
Uniting Emergency Relief Footscray
11.2023 - Current
Volunteer (FIeld Work Placement)
Concern Australia
03.2023 - 06.2023
Volunteer (Field Work Placement)
The Break
06.2022 - 08.2022
Bachelor of Community Services -
Acknowledge Education
05.2020 - 06.2023
Diploma of Community Services -
RGIT Australia
10.2018 - 02.2020
Supervisor
Springmount Services Pty Ltd
02.2017 - 01.2024
Diploma of Nursing -
ALACC Health College
01.2017 - 07.2018
Working With Children Check
Current National Police Check
Victorian Driving Licence
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