ASHNEY LEITAO
Perth,Australia
Summary
Motivated university student pursuing a Bachelor of Business (Human Resource Management and Business Management) at the University of Western Australia. Currently completing the final year of my degree, with only one unit remaining in Semester 2, 2025. I recently completed a 100-hour internship with the Office of the Pro Vice-Chancellor (Academic) at the University of Western Australia. Eager to gain further real-world experience before graduating, I’m looking to get my foot in the door in the business or marketing discipline through an internship, part-time, or casual position. With strong communication skills and a collaborative approach, I handle challenges with a positive attitude and am committed to balancing study and work effectively, while remaining open to learning and growth.
Overview
4
4
years of professional experience
Work History
Part-Time Sales Representative
H&M Retail
10.2024 - Current
- Held a key holder position, responsible for closing the store with manager codes and ensuring store security
- Recognised as Employee of the Month after just two months of employment
- Provided excellent customer service, leading to increased customer satisfaction and loyalty
- Managed store operations efficiently, including inventory control and assisting with promotional setups
- Collaborated with the team to drive sales and maintain a high standard of store presentation
Communication Intern
UWA Office of the Pro Vice-Chancellor (Academic)
02.2025 - 06.2025
- Develop an understanding of the CoP program at UWA at a macro level.
- Conduct a literature review on CoP best practices to inform improvements at both individual CoP and program-wide levels
- Support CoP leads in their administrative (minute taking/performing EA roles) and strategic tasks.
- Assist with planning and executing CoP events, workshops, and meetings
- Identify resources that can assist/support individual CoP activities.
- Identify recurring challenges faced by individual CoPs and offer solutions through the CoP Program at UWA.
- Create and present reports to stakeholders and integrate feedback for continuous program improvement.
Casual Sales Representative
JD Sports
03.2022 - 02.2025
- Consistently achieved or exceeded sales targets by delivering exceptional customer service and product knowledge
- Performed all point-of-sale functions, including cash handling, inventory tracking, and reconciliations
- Engaged with customers to understand their needs, offering tailored product recommendations to enhance sales
- Played a key role in receiving shipments, managing stock levels, and ensuring the store remained well-stocked and organised
- Contributed to a clean and organised store environment, performing regular housekeeping duties and maintaining store standards
Casual Sales Representative
Nine West
11.2021 - 08.2022
- Processed transactions efficiently, handling cash, cheques, and card payments with precision
- Provided personalised assistance to customers, enhancing their shopping experience and building brand loyalty
- Utilised suggestive selling techniques to boost sales and maximise store profitability
- Actively contributed to visual merchandising efforts, ensuring product displays were appealing and on-brand
- Maintained a welcoming and professional store environment, contributing to a positive customer experience
Casual Sales Representative
Betts
02.2021 - 11.2021
- Delivered an exceptional customer experience, resulting in increased customer satisfaction and repeat business
- Ensured the store was prepared for daily operations, including product presentation and sales readiness
- Managed inventory, restocked products, and maintained an organised and visually appealing sales floor
- Assisted customers with product recommendations tailored to their individual needs
- Collaborated with the team to implement sales strategies and promotional campaigns that drove revenue growth
Education
Bachelor of Commerce - Human Resource Management
UNIVERSITY OF WESTERN AUSTRALIA
Perth, WA11-2025
WACE Certificate -
MATER DEI COLLEGE
Perth, WA12-2020
Skills
Strong written and verbal communication skills
Analytical and critical thinking abilities
Proficiency in Microsoft Suite, Digital content creation tools
Ability to engage with staff professionally
Attention to detail and ability to manage data accurately
References
Shammima Shamsudeen-UWA Learning Analyst
Phone:+61 8 6488 4274
Natalie Lucas - H&M Manager
Phone: 0410 749 680
Josh Rose - JD Sports Manager
Phone: 0415 108 726
Timeline
Communication Intern
UWA Office of the Pro Vice-Chancellor (Academic)
02.2025 - 06.2025
Part-Time Sales Representative
H&M Retail
10.2024 - Current
Casual Sales Representative
JD Sports
03.2022 - 02.2025
Casual Sales Representative
Nine West
11.2021 - 08.2022
Casual Sales Representative
Betts
02.2021 - 11.2021
Bachelor of Commerce - Human Resource Management
UNIVERSITY OF WESTERN AUSTRALIA
WACE Certificate -
MATER DEI COLLEGE
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