Summary
Overview
Work History
Education
Skills
Timeline
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Ashria Purohit

Adelaide,SA

Summary

Enthusiastic and professional worker with 4 years of experience in customer service. Highly-motivated employee with desire to take on new challenges. Approaching each situation with a strong work ethic, adaptability, and exceptional interpersonal skills to deliver the best service possible. Currently studying Bachelors of Marine Biology and participating in University soccer demonstrating ability to work cohesively as a team. In my spare time I enjoy crocheting, designing clothes and swimming in order to maintain a balanced lifestyle.

Overview

5
5
years of professional experience

Work History

Front of House Staff Member

Teatro hall
London, England
01.2022 - 02.2024

Customer Service:

  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Assisted in seating guests at tables or booths.

Point of sale:

  • Prepared checks accurately and processed payments promptly.

Food delivery:

  • Presented food and beverages to guests at tables.

Kitchen Staff Member

Itsu
London, England
02.2020 - 12.2021

Food preparation:

  • Operated various kitchen appliances, such as mixers, slicers, ovens, and grills.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.

Cleaning duties:

  • Carried out duties like floor sweeping and dish washing to fulfill basic cleaning obligations.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Safely adhered to health protocols during both food preparation and service.

Retail Volunteer

British heart foundation
London, England
03.2019 - 12.2020

Floor duties:

  • Implemented visually appealing displays to highlight new merchandise and drive customer interest.
  • Managed returns and exchanges following the guidelines outlined in store policy.
  • Stocked shelves with merchandise and ensured inventory levels were accurate.

Customer Service:

  • Resolved customer complaints in a courteous manner while adhering to company policy.
  • Ensured smooth and seamless processing of customer transactions through effective utilization of a point-of-sale system.

Education

A Level -

Twyford Church of England Highschool
Acton, London
06-2022

High School Diploma -

Drayton Manor Highschool
Ealing, London
06-2020

Skills

  • Customer Relationship Management (CRM)
  • Attention to detail
  • Product knowledge
  • Payment Processing
  • Punctual and Reliable
  • upselling

Timeline

Front of House Staff Member

Teatro hall
01.2022 - 02.2024

Kitchen Staff Member

Itsu
02.2020 - 12.2021

Retail Volunteer

British heart foundation
03.2019 - 12.2020

A Level -

Twyford Church of England Highschool

High School Diploma -

Drayton Manor Highschool
Ashria Purohit