ASHRITH REDDYPALLI
NETWORK SUPPORT ENGINEER
Brisbane,QLD
Summary
Solutions-driven IT professional proficient in MS Enterprise Systems and network engineering. Strategic and analytical with an organized approach and aptitude for project management and product support. Well-versed in conducting critical analyses and problem-solving. Committed to providing high-level solutions that drive revenue. Demonstrated success in recovery planning, project mapping and training.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
3
3
Language
Work History
Network Support Engineer
Globex Digital
Bengaluru, Karnataka
10.2016 - 12.2017
- Key responsibilities included:.
- Drafted post-mortem documentation analyzing instances of network system failures, including required repair and restoration efforts.
- Supported users in setup and configuration of wireless bridge networks.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Designed and implemented cloud network infrastructures, including intra- and inter-data center connections.
- Monitored network hardware operations to evaluate proper configuration.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Designed and evaluated WAN and LAN connectivity technologies.
Junior Web Developer
Myra
Hyderabad, Telangana
02.2016 - 05.2017
- Key responsibilities included:.
- Developed wireframes, site maps and content inventories for new website designs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Oversaw technical isuues and troubleshooting requests to resolve surfaced problems.
- Built website interfaces with HTML and CSS.
- Culled knowledge of different softwares to introduce music mix sets, streaming audio and other elements into front-facing display.
- Oversaw back-end development using PHP to maintain website integrity, security and efficiency.
- Consulted with marketing department to ascertain organizational requirements, then compile, refine and generate webpage roadmap to achieve objectives.
- Converted graphic designs to usable web images using Adobe Photo Shop.
Marketing Manager
FoxyMoron
Mumbai, Maharashtra
10.2015 - 05.2016
- Creating Marketing and social media campaigns and strategies, including budget planning, content ideation and implementation schedules.
- Collecting customer data and analyze interactions and visits as well as use the information to create comprehensive reports.
- Developing the marketing strategy for the company in line with company services and target audience.
- Generating performance reports of campaigns.
- Created content sharing marketing materials.
- Working alongside newspapers like The Hindu, Times of India and Local Media.
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Advocated for client requirements and objectives to internal and external stakeholders.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
Education
Master of Science - Information Technology
James Cook University
Townsville, QLD 03.2018 - 06.2020
Bachelor of Science - Electronics And Communication
Amrita School of Engineering
Bengaluru 06.2011 - 05.2015
Skills
Wire shark software toolVisioKnowledgeable of Cisco Systems Cisco Works, packet analysis software, and LinuxProficiency with using server load balancers, channel banks, and file serversCapable of troubleshooting software issuesExperience with leading projects and directing a teamAbility to multitask and prioritize assignmentsExperience with Terraform and other cloud-native infrastructure tooling systemsAble to provide on-call support during business and non-business hoursCertification in CCNA, JNCIS, and CCIEExpertise in developing a disaster recovery planAbility to adapt to new situations and remain flexible
Public and Media Relations
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of (CONGESION FREE ROUTER NETWORKING PROJECT).
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Assisted the senior developer regularly with various tasks, which resulted in learning additional scripting languages.
- Spearheaded a large-scale client project as a result of skill set and education and completed the project two weeks ahead of schedule.
Certification
CCNA,CCNP,AWS,WIRESHARK ANALYST
Timeline
Master of Science - Information Technology
James Cook University
03.2018 - 06.2020
Network Support Engineer
Globex Digital
10.2016 - 12.2017
Junior Web Developer
Myra
02.2016 - 05.2017
Marketing Manager
FoxyMoron
10.2015 - 05.2016
Bachelor of Science - Electronics And Communication
Amrita School of Engineering
06.2011 - 05.2015