Ashton Newman
ST GEORGES BASIN,New South Wales
Summary
At Bakers Delight, I excelled in enhancing customer satisfaction and exceeding sales targets through effective complaint handling and upselling, showcasing my problem-solving abilities and product knowledge.
My collaborative spirit and empathy significantly contributed to team development and training. I work best when surrounded by an experienced and friendly team that are willing to teach me everything there is to know about the job, I am a hard worker who is motivated to get things done and learn how things work.
Overview
3
3
years of professional experience
Work History
Customer Service Employee
Bakers Delight
04.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Collaborated with cross-functional teams to address complex customer concerns, delivering comprehensive solutions.
- Identified opportunities for upselling products or services during interactions with customers, increasing revenue generation.
- Exceeded expectations in meeting monthly sales targets by upselling additional products based on each individual''s unique requirements.
- Supported team members in achieving collective goals, fostering a collaborative work environment.
- Assisted in training new hires on company procedures, policies, and best practices to ensure a seamless integration into the customer service team.
Education
High School Diploma -
Vincentia High School
Vincentia, NSW11.2024
Skills
- Complaint Handling
- Empathy Display
- Patience Maintenance
- Customer Service
- Team Development
- Problem-solving abilities
- Critical Thinking
- Active Listening
Hobbies
One of my favourite things to do is create things out of metal and 3d print, i have made many things such as: Armour, Copper jewellery and Tools. I could spend hours perfecting my copper rings and fine tune every little detail on the metal.
Timeline
Customer Service Employee
Bakers Delight
04.2021 - Current
High School Diploma -
Vincentia High School
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