Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ashwini Rai

Forest Hill,NSW

Summary

I am an energetic and enthusiastic customer service professional with three years of experience excelling in supporting and resolving customer needs. Recognized for consistently surpassing targets through efficient work completion and a strong work ethic, I am a dependable team player capable of seamlessly adapting to new environments and overcoming challenges. Drawing on dynamic interpersonal and communication skills developed in a retail setting, I am enthusiastic about transitioning into a dental assistant role, contributing to a patient-focused and collaborative dental practice. With a background in customer service, I thrive in fast-paced environments, ensuring both customer satisfaction and operational efficiency. Proficient in multitasking, problem-solving, and maintaining a positive attitude under pressure, I bring a unique blend of skills and energy to the workplace. My established time management skills and effective communication abilities have allowed me to build lasting relationships with customers. Now, I am eager to apply these qualities to the healthcare sector as I embark on a fulfilling journey in a dental assistant role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Worker

Bunnings Warehouse
02.2023 - Current
  • Operated registers efficiently, ensuring accurate transactions and a positive customer experience.
  • Managed service desk responsibilities, including processing refunds, exchanges, and product rentals.
  • Provided comprehensive product knowledge, enhancing customer satisfaction and contributing to increased sales.
  • Collaborated with team members to maintain a customer-oriented and efficient work environment.

Retail Worker

Big W
11.2020 - 02.2023
  • Excelled in restocking shelves for a well-organized retail environment.
  • Efficiently managed transactions and provided exceptional customer service during weekend register operations.
  • Collaborated with team members across different sections, contributing to a positive work atmosphere.

Student Volunteer

Wagga Wagga Base Hospital
11.2018 - 11.2018
  • Played a crucial role in maintaining the cleanliness and organization of storerooms with medicines.
  • Received mentorship from nurses across different wards, gaining a comprehensive understanding of hospital operations.
  • Specialized in paediatric care, engaging with children through play, colouring, walks, and conversations to create a supportive and comforting environment.
  • Developed strong interpersonal skills and empathy while working collaboratively with hospital staff.

Volunteer

Gumleigh Garden, Retirement Village
06.2018 - 06.2018
  • Assisted in organizing special events, ensuring a positive and engaging environment for elderly residents.
  • Provided companionship by sitting with and chatting with elderly residents, fostering a sense of community.
  • Completed daily living tasks, including making beds, feeding, and assisting with dressing, demonstrating attention to residents' individual needs.
  • Developed strong interpersonal skills through empathetic and patient-focused care.

Education

Bachelor of Health And Medical Science -

Charles Sturt University
Orange, NSW
11.2024

Year 12 Completion -

Wagga Wagga High School
Wagga Wagga, NSW
11.2021

Certificate II - Community Service -

Tafe NSW- Wagga Wagga
10.2020

Skills

  • Active listening
  • Reliability and punctuality
  • Team collaboration
  • Organizational skills
  • Patience and empathy
  • Customer Assistance
  • Honest and Dependable
  • Microsoft Applications Proficiency
  • Excellent Written and Verbal Communication
  • Strong Communication and Interpersonal Skills

Languages

Nepali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working

Certification

  • Academic achievement awards- 2020
  • First aid certificate

Timeline

Retail Worker

Bunnings Warehouse
02.2023 - Current

Retail Worker

Big W
11.2020 - 02.2023

Student Volunteer

Wagga Wagga Base Hospital
11.2018 - 11.2018

Volunteer

Gumleigh Garden, Retirement Village
06.2018 - 06.2018

Bachelor of Health And Medical Science -

Charles Sturt University

Year 12 Completion -

Wagga Wagga High School

Certificate II - Community Service -

Tafe NSW- Wagga Wagga
Ashwini Rai