Asim Abbas
Nakara,NT
Summary
Hardworking employee with customer service, multitasking, civil drafting and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Conner on Mitchell street
Darwin, NT
08.2022 - Current
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Retail Sales Associate
Metro Fuel Station
Long Jetty, NSW
01.2022 - 08.2022
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Operated point-of-sale systems accurately to process payments from customers.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Recommended, selected and located merchandise based on customer desires.
Design Engineer
HEW Automation
Lahore, Pujnab
06.2017 - 05.2018
- Researched and analyzed customer design proposals, specifications, manuals and other data.
- Developed assembly processes for products requiring multiple parts to be fitted on-site.
- Developed and tested prototypes of mechanical components utilizing CAD software.
- Produced detailed documentation related to product designs, including test plans and reports.
- Utilized mathematical skills and understanding of engineering principles to design new products.
- Formulated plans using detailed drawings.
Civil Engineer Drafter
Adeel Mumtaz Project Management
Lahore, Punjab
05.2015 - 05.2017
- Analyzed survey reports, maps, drawings, aerial photography, and other topographical or geologic data to plan projects.
- Performed calculations related to civil engineering drafting tasks such as determining elevations or distances between points.
- Created detailed drawings of structural components using AutoCAD software.
- Participated in regular design review sessions with senior staff members.
- Visited job sites to discuss projects with construction teams.
- Drafted site layouts showing proposed locations of buildings, walkways and parking areas based on client requirements.
- Developed detailed drawings in adherence with customer requests for structures using reinforcing steel, concrete, masonry and wood materials.
- Prepared drawings of architectural plans for buildings and structures.
- Performed onsite measurements to determine appropriate layouts.
- Maintained records of all project designs, calculations and changes made throughout the development process.
Civil Engineering Technician
Rafiq & Sons
Lahore, Punjab
10.2013 - 05.2015
- Assisted in the development of proposals for upcoming civil engineering projects.
- Conducted research on civil engineering related topics, such as building codes and construction materials.
- Inspected completed work to verify accuracy against approved plans and specifications.
- Participated in meetings with clients to discuss project needs and timelines.
- Created detailed drawings of proposed civil engineering projects using AutoCAD software.
Education
Training Course - Auto CAD Civil
Pakistan Industrial Technical Assistance Centre
Lahore, Punjab Pakistan02-2015
Training Certificate - MS Office, Software And Hardware
Civic Computer College
Lahore, Punjab Pakistan12-2014
Diploma of Associate Engineer - Civil Engineering
Punjab Board of Technical Education
Lahore, Punjab Pakistan10-2013
Secondary School Matric - Science Education
Board of Intermediate & Secondary Education
Lahore, Punjab Pakistan08-2010
Skills
- Customer Service
- Sales Analysis
- Problem-Solving
- Communication
- Decision-Making
- Auto CAD
- MS Office
- Site Measurement
- Layouts
- Civil Construction
- Civil Drafting
- Self Motivated
Languages
English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- Auto CAD Civil
- MS Office
- Computer Hardware
Websites
References
References available upon request.
Timeline
Retail Store Manager
Conner on Mitchell street
08.2022 - Current
Retail Sales Associate
Metro Fuel Station
01.2022 - 08.2022
Design Engineer
HEW Automation
06.2017 - 05.2018
Civil Engineer Drafter
Adeel Mumtaz Project Management
05.2015 - 05.2017
Civil Engineering Technician
Rafiq & Sons
10.2013 - 05.2015
Training Course - Auto CAD Civil
Pakistan Industrial Technical Assistance Centre
Training Certificate - MS Office, Software And Hardware
Civic Computer College
Diploma of Associate Engineer - Civil Engineering
Punjab Board of Technical Education
Secondary School Matric - Science Education
Board of Intermediate & Secondary Education
- Auto CAD Civil
- MS Office
- Computer Hardware
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