Asma Gomravi
Sydney,Australia
Summary
At Target in Sydney, Parramatta, I leveraged my excellent communication and problem-solving skills to enhance customer satisfaction. Demonstrating reliability and adeptness in multitasking, I played a key role in team projects and efficiently managed online orders, significantly contributing to the store’s success. My expertise in merchandise display and customer service consistently drove sales and fostered positive relationships.
Overview
2
2
years of professional experience
Work History
Retail Worker
Target
05.2023 - Current
- Utilised strong communication skills to answer customer inquiries accurately and politely
- Maintained a clean and organized work area to ensure an efficient shopping experience for customers
- Exhibited excellent problem-solving abilities while managing multiple tasks simultaneously under pressure
- Provided assistance during peak hours by quickly responding to customers’ requests or concerns
- Liaised between customers and management to resolve disputes or complaints in a timely manner
- Collaborated with team members on various projects to ensure successful completion of goals
- Demonstrated ability to provide exceptional customer service and build relationships with customers
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Picked, packed and dispatched online orders to customers
- Arranged and display merchandise to promote sales
- Demonstrated ability to utilise store devices and systems
Restaurant Waiter, Work Placement
Rydges Hotel
05.2024 - 05.2024
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Communicated with kitchen staff to enable accurate food preparation.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
High School Diploma -
Greystanes High School
09.2024
Hospitality - Food And Beverage VET Certificate II
Greystanes, NSW09-2024
Skills
- Store Cleaning
- Reliability and punctuality
- Store maintenance
- Merchandise Display
- Conflict resolution techniques
- Customer Service
- Multitasking
- Excellent Communication
- Team Cooperation
- Time management abilities
- Adaptable and Flexible
- Knowledge on use of devices and systems
LANGUAGES
Arabic - Native
English - Native
Persian - Fluent
Timeline
Restaurant Waiter, Work Placement
Rydges Hotel
05.2024 - 05.2024
Retail Worker
Target
05.2023 - Current
High School Diploma -
Greystanes High School
Hospitality - Food And Beverage VET Certificate II
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