Asmita Ghimire

• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Provided assistance to other staff members with cleaning of difficult areas.
• Removed trash, debris and other waste materials from premises.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.

Worked as customer service representative in McDonald’s where I got opportunity to utilise my leadership skills and developed my communication skills.

• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Promptly responded to inquiries and requests from prospective customers.
• Responded to customer requests for products, services, and company information.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.