Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Astrid Dobosz

Singleton,Australia

Summary

Dedicated individual with three years of experience in the fast-food sector, having successfully advanced into a leadership capacity. Seeking a dynamic opportunity to apply an established work ethic and expand a growing skill set in a challenging new role.

Overview

4
4
years of professional experience

Work History

Team Leader

Edge Pizza
Singleton
02.2025 - Current
  • Led team in daily operations and ensured adherence to company standards.
  • Coordinated project timelines and delegated tasks among team members.
  • Resolved conflicts and maintained positive team dynamics through effective communication.
  • Collaborated with management to align team objectives with organizational goals.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front counter services.
  • Completed sales reports and counted tills at the end of day

Delivery Driver

Edge Pizza
Singleton
10.2024 - 02.2025
  • Delivered packages safely and efficiently to various locations daily.
  • Loaded and unloaded packages from delivery vehicle following safety protocols.
  • Navigated routes using GPS technology to optimize delivery times.
  • Assisted customers with inquiries about deliveries and services offered.
  • Collaborated with team members to enhance overall delivery efficiency.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Provided friendly service to customers at the counter.
  • Collaborated with team members to ensure smooth restaurant operations during peak hours.
  • Operated cash register, handling transactions accurately and efficiently.

Crew Coach

Mcdonalds
Hexham
02.2024 - 10.2024

Crew Coach

Singleton McDonalds
Singleton
10.2023 - 02.2024
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored food safety practices during meal preparation and service.
  • Implemented efficient workflows to enhance kitchen and front counter operations.
  • Ensured safety protocols were followed at all times by monitoring staff behaviors and providing corrective actions when necessary.
  • Explained goals and expectations required of trainees.
  • Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.
  • Monitored the implementation of new procedures to ensure compliance with company standards.

Crew Member

McDonald’s
Singleton
09.2021 - 10.2023
  • Provided friendly service to customers at the counter and drive-thru.
  • Prepared food items according to company standards and safety guidelines.
  • Maintained cleanliness of dining area, kitchen, and equipment throughout shifts.
  • Collaborated with team members to ensure smooth restaurant operations during peak hours.
  • Operated cash register, handling transactions accurately and efficiently.
  • Stocked supplies and inventory to meet demand and reduce downtime.

Education

High School Diploma -

Saint Cath’s Catholic Collage
Singleton
01-2023

Bachelor of Business - Human Resources and Marketing

Newcastle University

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Team leadership
  • Time management
  • Training delivery
  • Clear communication
  • Reliability

Accomplishments

  • Mcdonalds team awards
  • HSC Graduation Certificate
  • Achievement in community and family studies award
  • Consistent effort in business studies, and society and culture award

References

References available upon request.

Timeline

Team Leader

Edge Pizza
02.2025 - Current

Delivery Driver

Edge Pizza
10.2024 - 02.2025

Crew Coach

Mcdonalds
02.2024 - 10.2024

Crew Coach

Singleton McDonalds
10.2023 - 02.2024

Crew Member

McDonald’s
09.2021 - 10.2023

High School Diploma -

Saint Cath’s Catholic Collage

Bachelor of Business - Human Resources and Marketing

Newcastle University

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Astrid Dobosz