Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Atef Ebad

Punchbowl,Australia

Summary

Dedicated individual with a strong background in hospitality, customer service, and sales. Committed to delivering high-quality service, working efficiently under pressure, and continuously improving skills. Recognized for reliability, attention to detail, and adaptability in fast-paced environments. Pursuing a Bachelor of Information Technology.

Overview

3
3
years of professional experience

Work History

Wait Staff

Grameen Restaurant
Lakemba, Australia
09.2024 - Current
  • Served an average of 50+ customers per shift, ensuring timely and friendly service
  • Maintained a customer satisfaction rate of 95% based on feedback from regular patrons
  • Increased table turnover by 20% by efficiently managing orders and coordinating with the kitchen

Kitchen Hand

Madchef
Dhaka, Bangladesh
03.2023 - 06.2024
  • Assisted in preparing over 200 meals daily, maintaining consistent food quality
  • Reduced food preparation time by 15% by streamlining kitchen processes
  • Ensured 100% compliance with food safety regulations and hygiene standards

Customer Service Assistant

Trust Family Needs
Dhaka, Bangladesh
01.2022 - 02.2023
  • Greeted and served over 100 customers daily, enhancing the shopping experience.
  • Resolved 90% of customer complaints on the spot, improving overall customer satisfaction.
  • Managed inventory and ensured product availability, reducing stock shortages by 15%.

Sales and Marketing Assistant

Rangs Electronics Ltd
Dhaka, Bangladesh
07.2021 - 12.2021
  • Contributed to a 15% increase in monthly sales by effectively promoting products
  • Assisted an average of 50 customers daily, achieving a 30% upsell success rate
  • Collaborated with the marketing team to implement campaigns, increasing store traffic by 10%

Education

Bachelor of Information Technology -

Macquarie University
Sydney
07.2024

Skills

  • Strong customer service and communication skills
  • Proficient in managing sales and marketing strategies
  • Ability to handle cash and POS systems efficiently
  • Food safety knowledge and kitchen operations experience
  • Time management and multitasking skills
  • Effective team player with a problem-solving mindset
  • Willing to work flexible hours, including night shifts

Availability

  • Available all day Wednesday to Sunday
  • Available for night shifts
  • Available Monday (before 7pm and after 9pm)
  • Available Tuesday (before 9am and after 9pm)

Languages

English
Full Professional
Bengali
Native/ Bilingual

Timeline

Wait Staff

Grameen Restaurant
09.2024 - Current

Kitchen Hand

Madchef
03.2023 - 06.2024

Customer Service Assistant

Trust Family Needs
01.2022 - 02.2023

Sales and Marketing Assistant

Rangs Electronics Ltd
07.2021 - 12.2021

Bachelor of Information Technology -

Macquarie University

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Atef Ebad