Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Athulya Rajith

Forest Lake, Brisbane

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Through work experience I’ve gained the knowledge in a retail work environment which has helped learn how to provide effective customer service, learn how to adapt to a multitude of situations where I’ve been able to provide necessary assistance for customers, while putting teamwork as another priority. My innate desire for wanting to learn more also has helped me develop the confidence to perform well in given tasks.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Assistant – Media Advisor/Operational Staff Member

JB Hi-Fi
10.2020 - 02.2025
  • Customer service
  • Serving at counter
  • Filing online orders
  • Taking telephone enquiries
  • Picking online orders
  • Processing and merchandising stock
  • Packing and processing deliveries through moveit.
  • Assessing faulty electronic goods
  • Implemented creative solutions to address client concerns, maintaining strong professional relationships.

Private Guitar Teacher

Self-Employed
06.2019 - 06.2020
  • Organising/creating worksheets
  • Managing money interviewer/marketing and social media promotion

Sales Associate

Swatch
06.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Event Foundations

College of Events Management
04-2024

Bachelor of Contemporary Music Practice - Music Education

University of Canberra
Brisbane, QLD
03.2022

Bachelor of Arts - Sociology

Griffith University
Brisbane, QLD
2017

High School Diploma -

St Thomas More College
Brisbane, QLD
11.2015

Skills

Interpersonal:

  • Able to communicate effectively with fellow employees - delegating tasks, going through daily walk-throughs
  • Motivated and willing to learn new things
  • Passionate about providing good customer service
  • Able to work under pressure
  • Effective project management knowledge and skills
  • Merchandising stock
  • Marketing and advertising - creating social media pages, creating logo and posting

Technical

  • Software skills - Moveit, ITV, Solvup, POS
  • Answering telephone enquiries - general questions, resolving issues
  • Assessing faulty items (electronic goods)

Certification

  • Responsible Service of Alcohol, Clear to Work - 2025
  • Responsible Gambling Services, Clear to Work - 2025

Additional Information

RSPCA - Op Shop Volunteer

Brisbane, QLD | February 2020 - September 2020


  • Worked over the till (manual, not using POS)
  • Sort out items donated
  • Merchandising/tidying store


University of Canberra - Interviewer/Social Media Specialist

Brisbane, QLD | August 2022 - November 2022


  • Co-creator of Feedback Loop for UCFM
  • Created logo
  • Arranged scripts for each interview
  • Designated host for show
  • Social Media promoter


University of Canberra - Event Organizer/Performer

Brisbane, QLD | August 2018 - November 2018


  • Setting up lighting rigs, music amps
  • Designed stage plot/technical rider
  • Created posters, merchandise
  • Created logo
  • Social Media promoter


Australian Hub for Indian Music (AHIM) - Stagehand

Brisbane, QLD | April 2019


  • Set-up speakers for stage
  • Maintained levels for sound throughout event


University of Queensland Indian Student Club (UQISC) - Marketing Volunteer

Brisbane, QLD | January 2019


  • Assisted in marketing interviews with potential sponsors
  • Discussed tiered sponsorship deals

Timeline

Sales Associate

Swatch
06.2023 - 10.2024

Retail Assistant – Media Advisor/Operational Staff Member

JB Hi-Fi
10.2020 - 02.2025

Private Guitar Teacher

Self-Employed
06.2019 - 06.2020

Event Foundations

College of Events Management

Bachelor of Contemporary Music Practice - Music Education

University of Canberra

Bachelor of Arts - Sociology

Griffith University

High School Diploma -

St Thomas More College

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Athulya Rajith