Atira Lloyd
Seaford,VIC
Summary
Highly communicative individual with demonstrated experience working in casual face-to-face customer service roles.
Strong interpersonal skills with an ability to adapt to working in team environments, in which effective and respectful communication is integral.
A dedicated student working to the highest of ability and effectively managing the challenges of employment while successfully completing University degree.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Bras N Things
11.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Administration Assistant
Economic Management Service
10.2021 - Current
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Recorded expenses and maintained accounting records.
Customer Service Team Member
Coles Supermarket
01.2020 - 06.2021
- Applied a logical approach to problem solving to minimise conflict and create positive outcomes.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Provided customer service at registers with use of EFTPOS machine.
Education
Graduate Diploma of Applied Sport Science -
Deakin University
Melbourne, VIC06.2025
Bachelor of Science - Physiology
Monash University
2021
Victoria Certificate of Education -
Patterson River Secondary College
2017
Skills
- Customer service
- Greeting customers
- POS System Operation
- Problem solving
- Flexible schedule availability
- Ease with computers and technology
- Database and client management systems
- Document and file management
Timeline
Retail Assistant
Bras N Things
11.2023 - Current
Administration Assistant
Economic Management Service
10.2021 - Current
Customer Service Team Member
Coles Supermarket
01.2020 - 06.2021
Graduate Diploma of Applied Sport Science -
Deakin University
Bachelor of Science - Physiology
Monash University
Victoria Certificate of Education -
Patterson River Secondary College
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