Summary
Overview
Work History
Education
Skills
Certification
Referees
Hobbies
Timeline
Generic

ATUGONZA OMUHEREZA

Summary

McDonald's Crew Trainer teaching fellow crew members the expectations / requirements of this company. Also applying knowledge and understanding by providing them with safety policy instructions and following the expected procedures for them to learn, develop and improve on their acquired tasks

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
12.2021 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Slide Attendant

Raging Waters
12.2023 - 05.2024
  • Reduced waiting times by effectively managing queues and crowd control measures.
  • Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
  • Provided clear instructions to guests before they used the slides, ensuring understanding and adherence to safety rules.
  • Assisted in daily opening and closing procedures, keeping the park running smoothly throughout operating hours.

Education

Bachelor of Arts - Bachelor of Design And Visual Communication

Western Sydney University
Sydney, NSW
03.2028

Mitchell High School
Blacktown, NSW
12.2023

Skills

  • Excellent Time Management
  • Communication Skills
  • Customer Service
  • Experienced in Computer/Technology Skills
  • Teamwork
  • Multitasking

Certification

  • The Patrick Wells Memorial Award in Creative Arts
  • Blacktown City Council Stage 5 Visual Arts Scholarship
  • White Card - Work Health & Safety General Construction Induction
  • LA First Aid - Provide First Aid

Referees

Patrick Ferguson - Teacher (Mitchell High School)

Email - patrick.ferguson6@det.nsw.edu.au


Hobbies

  • Basketball
  • Designing / Creating
  • Photography
  • Youth Group Participation Activities
  • Volunteering

Timeline

Slide Attendant

Raging Waters
12.2023 - 05.2024

Crew Trainer

McDonald's
12.2021 - Current

Bachelor of Arts - Bachelor of Design And Visual Communication

Western Sydney University

Mitchell High School

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ATUGONZA OMUHEREZA