Audra-rose Hope

I independently manage daily store operations such as

• Opening and closing
• Conducting regular stock-taking, inventory management, and restocking
• Operate the cash register and handle customer transactions efficiently
• Provide personalised assistance and address customer inquiries
• Maintain a clean, organised, and welcoming store environment.
• Build strong customer connections to enhance the shopping experience.

• Greeted incoming customers and provided reliable, friendly customer service.
• Explained ice cream and pie flavors to customers.
• Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
• Managed long lines of customers during peak times while maintaining professionalism under pressure.
• Completed orders
• Prepped and cooked food

• Assisted in conducting workshops, providing support to instructors and participants.
• Managed the loading and unloading of pottery in and out of the kiln with care and precision.
• Maintained a clean and organized workshop by cleaning pottery equipment and workspaces.
• Oversaw store organization, ensuring products were well-displayed and supplies were stocked.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Efficiently serving food with attention to presentation and customer satisfaction.
• Handling dishwashing tasks to maintain cleanliness and organization in the kitchen.
• Assisting with food preparation, ensuring ingredients are ready for cooking and assembly.
• Accurately packing orders for timely delivery while maintaining food safety and presentation.