Audrey Pope
Brisbane
Summary
Dynamic hospitality professional with experience at Chapter IV, excelling in communication and teamwork. Recognized for maintaining a pristine work environment and enhancing customer satisfaction through effective problem-solving. Committed to delivering high-quality service while prioritizing tasks efficiently, ensuring a positive atmosphere for both customers and colleagues.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Chapter IV
08.2023 - Current
- Prepared beverages with adherence to safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment - washing dishes, emptying rubbish, sweeping
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints, address inquiries and support company reputation
Education
Bachelor of Arts/Bachelor of Secondary Education - Education, Modern History, English
University of Queensland
Brisbane, QLD01-2028
High School Diploma -
All Hallows' School
Brisbane11-2024
Skills
- Communication - I communicate issues and inquiries from customers to other staff in a clear and composed way to deftly resolve issues
- Teamwork/leadership - I am compatible with any work environment My rowing experience helps with this as I can deliver advice and support to those under and alongside me
- Detail-orientation - I do everything to 100% and pride myself on my attention to little things This helps with productivity for myself and others
- Cleaning and organisation - I'm not afraid to get dirty to maintain a safe and convenient work environment, and I recognise that it is a sign of respect to my coworkers
- Spirit - I am bubbly and bright and I recognise that my mood influences that of my coworkers and customers
- Focus, direction and priorities - I easily juggle various tasks and expectations and successfully prioritise them in order to provide the most efficient service
Timeline
Hospitality Worker
Chapter IV
08.2023 - Current
Bachelor of Arts/Bachelor of Secondary Education - Education, Modern History, English
University of Queensland
High School Diploma -
All Hallows' School
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