Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joyce Foong

Sydney,NSW

Summary

I’m a detail-oriented and adaptable accounting graduate with hands-on experience supporting finance operations across healthcare, community services, and retail sectors. From processing payroll and reconciling accounts to managing funding claims and preparing reports, I’m confident working with numbers, systems, and people. Known for being quick to learn, highly reliable, and focused on getting things done right.

Overview

5
5
years of professional experience

Work History

Clinic Administrator (with Chairside Assistance)

Epping Family Dentists
Epping, NSW
11.2023 - Current
  • Assisted with daily administrative tasks such as patient record management, appointment scheduling, and accurate service billing logs — supporting audit readiness.
  • Handled invoicing and payment processing, including EFTPOS, HICAPS, and private insurance claims — gaining hands-on experience with reconciliations and payment tracking.
  • Supported the preparation of financial summaries for internal use, such as daily takings and end-of-day reports, improving accuracy and efficiency.
  • Communicated with external service providers and suppliers for equipment and consumables, managing basic inventory and cost tracking.
  • Maintained and updated patient databases and digital records, ensuring confidentiality and compliance with data protection policies.
  • Coordinated front-desk operations and client communications — strengthening multitasking and customer service skills.
  • Demonstrated strong attention to detail by following procedural documentation and maintaining accurate records.
  • Supported clinic manager with ad hoc clerical and reporting tasks, occasionally using spreadsheets for expense logs and inventory records.

Accounts Officer

Chrysalis Accommodation
Sydney Olympic Park, NSW
01.2023 - 06.2023
  • Processed and submitted NDIS funding claims and invoices via the NDIS portal, ensuring accuracy and proper coding.
  • Tracked and followed up on outstanding payments, resolved rejected claims and discrepancies with plan managers and participants.
  • Managed accounts payable and receivable, matching orders with invoices and reconciling ledgers.
  • Handled bi-weekly payroll for 50+ employees and ensured payment accuracy.
  • Assisted with the preparation of departmental budgets and internal financial summaries.
  • Maintained financial records and claim documentation to support audits and funding compliance.
  • Reviewed postings and documents for accuracy, coding consistency, and policy alignment.
  • Collected and organized data for timely system entry, reporting, and reconciliation.
  • Responded to funding-related inquiries and collaborated with internal and external stakeholders.

Bookkeeper

Tong Hing Supermarket
Kota Kinabalu, Malaysia
01.2020 - 12.2020
  • Reconciled bank statements, invoices, and ledger balances to ensure accounting accuracy.
  • Prepared monthly P&L and balance sheet reports for management.
  • Maintained general ledger and performed daily transaction-level bookkeeping, ensuring accuracy across journals and sales records.
  • Ensured compliance with internal accounting policies and supported financial audits.

Education

Bachelor's Degree - Professional Accounting

Macquarie University
Sydney, NSW
12-2024

Skills

Technical and Software Skills

  • Accounting software: Xero, MYOB
  • Financial tasks: General ledger, AP/AR, bank & balance sheet reconciliation, payroll processing
  • NDIS systems: NDIS portal claims, invoice tracking, PRODA familiarity
  • Excel and Office: VLOOKUP, PivotTables, data cleaning, and Microsoft Office suite

Soft Skills

  • Strong attention to detail and accuracy
  • Effective verbal and written communication
  • Proven time management skills and the ability to multitask
  • Comfortable working under pressure and to deadlines
  • Client-focused and able to collaborate across departments

References

References available upon request.

Timeline

Clinic Administrator (with Chairside Assistance)

Epping Family Dentists
11.2023 - Current

Accounts Officer

Chrysalis Accommodation
01.2023 - 06.2023

Bookkeeper

Tong Hing Supermarket
01.2020 - 12.2020

Bachelor's Degree - Professional Accounting

Macquarie University

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Joyce Foong