Aurora Scott

Balgowlah,NSW

Summary

Motivated individual based locally, with full working rights and seeking casual, part time or full time work.

Friendly and outgoing with exceptional customer service skills, a high work ethic and strong adaptability to new skills.

years of professional experience

Boathouse Group

04.2022 - Current

Greeted customers in a friendly and professional matter
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Developed lasting relationships with customers through attentive service and engaging conversation
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked in a fast pace moving atmosphere

Grill'd Healthy Burgers

07.2021 - 07.2022

Trained new staff in procedures and correct and efficient conduct
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Reached and promoted monthly targets

Graduated And Completed HSC in 2023

Freshwater, NSW

I legally have the skills to sell, serve or supply liquor, ensuring the well-being and safety of patrons.

Boathouse Group

04.2022 - Current

Grill'd Healthy Burgers

07.2021 - 07.2022

Graduated And Completed HSC in 2023