Austin Dillon
Doreen
Summary
As a Shift Manager at McDonald's, I excelled in resolving escalated customer issues and mentoring new staff, significantly enhancing team performance. My many years of
experience as a shift manager allowed me to become highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service.
Overview
6
6
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
08.2019 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Completion of Year 12 VCE -
St Helena Secondary College
St Helena, VICCurrently Completing Podiatry(Honours) -
La Trobe University
Melbourne, VIC11-2027
Skills
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Cash handling
- Level-headed
Timeline
Shift Manager
McDonald's Restaurant
08.2019 - Current
Completion of Year 12 VCE -
St Helena Secondary College
Currently Completing Podiatry(Honours) -
La Trobe University
Similar Profiles
Emmit BonninEmmit Bonnin
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Jacqueline Reyes GonzalezJacqueline Reyes Gonzalez
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Zakariah AbouelfaioudZakariah Abouelfaioud
Assistant Manager at McDonald's RestaurantAssistant Manager at McDonald's Restaurant
Michel PaulinMichel Paulin
Crew Team Member at McDonald's RestaurantCrew Team Member at McDonald's Restaurant
Noah BassettNoah Bassett
Army Cadet at Australian Army CadetsArmy Cadet at Australian Army Cadets